Thankfully, I was near an exit and was able to get off the interstate. Local mechanic believes that the cylinder block or head has failed. Unlike a traditional automatic, which uses planetary gearsets, these transmissions employ gears mounted on opposing shafts, like a manual transmission. I added the appropriate coolant to the indicated fill line. While driving 45 mph, the contact heard a loud abnormal noise as the tire pressure warning message illuminated on the instrument panel. The vehicle was towed to the same dealer, then towed to a larry h. Miller ford lakewood (11595 w 6th ave, lakewood, co 8021) as requested by the manufacturer. The only known way to keep the vents closed is to turn off the air, have the air on "lo" or ha e the ac on. The manufacturer was notified of the failure and a case number was provided. Quoted cost to repair could vary from 0 to several hundred more according to ford service dept. His assessment was they car alignment was so twisted must have been that way off the manufacturing line. The contact owns a 2017 ford escape. Jun. Eventually tried 'sport' mode just to see. The vehicle has not been repaired. The contact owns a 2017 ford edge. After the contact parked and exited the vehicle, it began moving forward without warning. I reminded him to put his foot on the brake to restart, and he did that and it started right up. Affecting all ford vehicles from 2013-2020. It was then diagnosed to having issue with the transmission and I was quoted that labor charge only will be 00. My teenager drives this vehicle and we are now anxious about the reliability of the car. The failure mileage was approximately 93,000. The SUV was purchased with the largest engine because we live in the mountains in warm California. The failure mileage was approximately 89,100. The mechanic stated that the vehicle no longer needed that piece and it did not need to be replaced. Finally got steering wheel unlocked and tried to continue to my destination. I had to spend an unexpected repair of 0 plus for new lug nuts. He kept it for several hours, researching, then unplugged the battery for a while. In spite, of these initial repairs the car has run hot (on 6/4/2022), and the radiator reservoir is extremely low. The contact stated that while the vehicle was in for routine maintenance, it was discovered that the rear shock absorbers were leaking fluids and needed to be replaced. The contact called on behalf of the owner of a 2017 ford escape. How can I be sure this wont happen again. The mechanic recommended that the short block be replaced. *as. Tl* the contact owns a 2017 ford escape. WebFree Consultation. Owner of 2017 ford escape and ongoing issues with high temperature engine indicator - low coolant level. Ford manufacturers you can do better very unprofessionally. The contact opened the hood and noticed that rodents had entered the engine compartment and chewed through the hoses to the turbo charger, the radiator cap, coolant wires, intake manifold lines, and the purge solenoid. The warning showed the OK button, so I tried pressing it, but basically the car died. I have tried driving on city roads highways it still does the same thing. I took vehicle into dealer and was told they had to do some testing. While activating the automatic parallel parking assist, the vehicle failed to parallel park and crashed into a parked vehicle. Of energy I ask please look into this as a design safety issue. Com) he said there is not a recall on their transmissions. Other Aftermarket Mods: LED DRL, Upper Windshield Tint Strip, Electrochromatic Rearview Mirror, Basic Ambient Lighting, PIAA LP530 Ion Yellow LED Driving Lights, Clever Crates & Cargo Liner Installed In The Cargo Area. Ford will not take responsibility for this because it's safety issue,so they won't recall it. Cost: $4,400 (Paid by me this week). The manufacturer was made aware of the failure. Towed to corwin ford and engine was evaluated by ford service tech van lamonthe. The vehicle was repaired. Sometimes would start but then just die.. Lucky car was in garage, so I would not attempt to drive it if it continued to run.. The contact stated no warning light was illuminated. It has only ever been serviced at ford dealerships. While driving on highway at 75 mph ( the speed limit is 75) I wanted to pass a truck when the steering got really tight, at that speed their is no time for plan b. I clipped the back left of the truck with my right front, which put me in a spin and the car rolled a couple times. Ford has been having problems with their ETB for years but has done nothing to fix the problem permanently. I would just like my suv to be fixed as I'm a single mom trying to make it through this trying times and now I have no car to get work, take my children to school, or even the day to day things that we need like a grocery store trip. WebThe Ford Explorer is a range of SUVs manufactured by Ford Motor Company since the 1991 model year. 5 weeks without any service, due to issues at the dealership beyond my control. The vehicle was towed to sunrise ford of north hollywood (5500 lankershim blvd, los angeles, ca 91601, (877) 510-8967), but the cause of the failures could not be determined. I did send a letter to ford motor company , customer relationship center in dearborn, mi 48126. Tl* the contact owns a 2017 ford escape. I had the battery and alternator tested and they were good. The manufacturer was notified of the failure and a case was opened. Using the manual parking brake I was able to safely stop the vehicle and avoid a collision. On 06/07/2022 I started my car in the morning and as I put the car in reverse I was greeted with a message "engine is hot pull over safely" the heat gauge was all the way to the top. The contact stated that while driving at 45 mph, the vehicle stalled. The mechanic determined that the short block needed to be replaced. The car went out of warranty between june 15 and july 7. After two trips to a ford dealer for service of new spark plugs and 2 new ignition coils to remedy the problem, the check engine light was still on. While driving unknown speeds, the vehicle stalled and the "restart engine" message displayed. I was never notified by ford. Thank you for your time. Tl* the contact owns a 2017 ford escape. The vehicle was restarted and operated as intended; however, the check engine warning light was illuminated. The dealership mechanic performed a atd automatic transmission diagnosis, found no codes stored, however, found the transmission fluid very black and burnt. Because of the mileage on my vehicle, it is no longer covered under warranty, so I have to pay the full amount or purchase a new car. Ford dealer and maintenance told us that we need to replace engine. Found some online suggestions and after an hour figured out where the fuel pump fuse was and removed it and the engine stopped. Cruise control, blind spot warning, speedometer become non operational. Engineering is investigating, monitor OASIS for updates.. The contact turned off the vehicle. Ford replaced it with a new re-designed engine without slits. Now, consumers are stuck with a huge expense and are put into precarious situations because ford did not issue a recall. The "engine overheating" warning message was displayed. It is not every time, but is is occurring more frequently. The approximate failure mileage was 88,000. How does California lemon law work? The manufacturer was notified of the failure. I decided to make a left turn across the path of a large truck that had just turned the corner 300 ft away. I was driving to georgia just last week and a traffic hollow to the top and I had to press down hard on the brake it made a really loud suction or squeaking sound I'm wondering if there is a recall for these brakes. Now 16 months later same issue and they are recommending an 00 engine replacement outside of warranty as I repaired my car using warranty last time and that was covered for 1 year 12k miles. It doesn't open all the way. I have contacted ford through their Facebook page and they said they did not find any recalls on it, but it is still is a real problem for me and other ford escape 4wd owners. Never over heated and only added anti freeze to stay at full line. & the dealership is 100 miles r/t from me. The shuddering and shaking occurred each time, but the check engine light has not come back on. Vehicle is only four years old and drivers side seat belt retracts slowly. 2017 ford escape, v6 engine with 25523 miles. In motion sitting still. When I drove the car home from the dealership, it made a creaking noise by my right ear when I pulled into the driveway. The contact owns a 2017 ford escape. The contact also noticed that the coolant was being consumed at an excessive rate. Check engine light came on, took to dealership. The expense to replace should not be absorbed by owner of vehicle, but rather by the manufacturer. I was involved in a 5 car pile up on an express way traveling 65 miles per hour and the airbag did not deploy. Was informed the short block needed to be replaced at minimum. I then parked the car over night and then started to drive to the highway. This is extremely dangerous to have to restart your car when it stall as a light with people behind you. I have tried to replicate the issue. The check engine warning light was illuminated. The contact stated while driving 65 mph, there was a misfire in the engine. Vin tool confirms parts not available. Their findings: Torque converter went bad and threw metal throughout the transmission. Car did not overheat. The failure mileage was approximately 17,769. I did not what them to replace brakes and to find out what cause the failure. Rear brake rotors were severely rusted after 20, 000 miles, ford replaced the rotors under warranty, but refused to replace the worn pads. 5l engine has a fuel in oil. The vehicle has been taken to the ford dealership 4 times in the last 2 months, they have been unable to correct the problem. I opted to have it rebuilt by a 3rd party for 00. I don't have the exact date this first occurred, but it has happened multiple times since october 2019. It has not restarted after stopping in intersection to make left turn. My car had a misfire shortly after I bought it, they replaced some parts in 2017, then my air conditioner quit running cold, the dealership replaced a couple parts in 2018, now in 2019, the engine misfires again leading to an entire engine replacement. I bout the car with 12,000 miles on it & the ford certified preowned warranty on it. At this point, to avoid a catastrophic accident by being pulled into traffic at the intersection, I steered to the right towards the shoulder hitting the traffic light pole with the brake applied the entire time. It has been at ford ever since. Also after stopping at stop signs and stop lights. The main benefit of auto start/stop is increased fuel economy. The vehicle was then towed to the dealer, where the battery and spark plugs were replaced; however, the failure persisted. I was stopped at a red light, in drive, when the car suddenly died. The failure mileage was 74,312. The contact owns a 2017 ford escape. The manufacturer was notified of the failure and informed the contact that the vin was not under recall. Technician says oil leaked into the cylinder and damaged the piston. I will be driving down the road and my lights will flicker and radio will cut out for a second. Call aaa for assistance. Regular oil changes, and maintenance. I took it to my car repair facility and it was over 00 to have the piece of glass repaired. I bought this car second hand with 8,000 miles on it. I am done with it. The vehicle was not repaired. Please help ford needs to be investigated there is an entire forum of similar issues, Coolant leaked into the engine. The manufacturer stated that they were aware of the failure and advised that once the vehicle was started, to turn the auto switch off. The contact stated when she started the vehicle, the "engine fault service now" message was displayed. I have read were this is an on going issue and I do not understand why it can not be fixed and why I have to keep paying for it to be fixed when its been an ongoing issue since the purchase of the car. The contact stated that while driving approximately 70 mph and attempting to accelerate to overtake a semi-truck, the vehicle failed to accelerate while depressing the accelerator pedal. I purchased it on january 24, 2022. I also worry that there could be many other 2017 ford escapes that might not be as strong as they should be in the event of a collision. To fix the problem I have to stand behind the tailgate when it's closing and push the door closed. The contact owns a 2017 ford escape. It still acts up occasionally leaving me dead in the water until I can shift to park and manually restart it. My friend is getting up in years. The contact owns a 2017 ford escape. The vehicle was taken to an independent mechanic who referred the contact to the dealer. The condition of the tire was horrific! The coolant will not last one day, car displays as overheating to pull over to a safe location, cannot even be driven for 2 miles without over heating. The were evasive and did not answer me directly. Upon inspection, the contact noticed that the coolant level was low. Upon attempting to restart, the instrument panel may display a message instructing the customer to shift to park and start the vehicle manually. However it was clear that something was completely wrong with the car. When it goes in to auto stop it will sometimes not restart automatically. The failure mileage was approximately 89,513. The dealer could not fix the problem it happened 4 times in 12k miles I returned the vehicle to the dealer as they could not find the problem after replacing several defective electronic parts. Several observed that their vehicle misfired when coolant leaked into the cylinders. Leaky transmission fluid can be caused by several factors. I could no longer accelerate and had to coast off the main road, thankfully not getting hit. Hasnt moved in a year. Have new 2017 ford escape 1. So far, it has corrected itself sometimes after one or two attempts and often after many more. The manufacturer was made aware of the failure and a case was opened. Please, before someone is injured or killed issue a recall for this problem. This was reproduced and confirmed by a ford dealer. Btw, attached documents show my wife jean as the customer. Uploading two phots with the first photo of the torque converter with a blue high heat burn mark in the top left and the second photo is the grinding teeth or gears on the torque convertor pump. They charged me to tell me this after the car had been sitting on their lot for 2 weeks. In fact all the way back to at least 2013 from what my memory serves me today after watching a few videos last night. Other people are experiencing the same issue and ford is aware of the problem, but not fixing it. Got to replace 2000 mustang GT 5 sp. Now 3 months later there is white smoke pouring from my tailpipes. 00 to replace a transmission with 67k on it, why is ford company not helping customers with this problem, what is really bad for me is that I have 2017 ford transit that has the same transmission. That's when I called my son. When this happens a message is displayed on the instrument panel to put the car into park and restart the car manually. While driving the engine started misfiring for approximately 30 seconds. They have had my car for ~month and a half. A recall should be started since this can severly affect the vehicle in a damaging way. My 2017 Escapes power steering went out at 36,100 miles. Drove home with my son following behind and made it home. The failure mileage was 75,000. Happened when the car was at between 80k and 86k miles, no help from ford as past warranty. It left me on interstate I 90 having to shut off the car and try to restart it. It was towed to a shop but they were not able to do anything with the vehicle do I had it towed to a ford dealership. These events brought my son back to the state where he forced me to bring the car to the garage to find what the air leak was about. I said its a factory defect since the car was never in an accident , flood or fire. This is extremely dangerous as I do not know if the car will restart and possible rear end accidents. On september 13th I received a call from them that my car was repaired and ready to go . My 2017 ford escape moved forward after being put in the park position, thus causing me to fall to the ground upon exiting and driver side rear tire ran over my left knee, causing a crushed knee. My car has just reached 60,000+ miles and it began to jerk, as if shifting gears and decelerate while driving, and has even come to a complete stop while driving. The manufacturer was notified of failure. 2 other vehicles parked in the same garage do not have this issue. Since at least 2015. The service advisor said that he has seen several of these situations come in for repair. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Ford Escape based on all problems reported for the 2017 Escape. At approximately 61,800 miles the transmission completely failed and had to be either replaced or rebuilt. It is now at Ford for a complete engine replacement (thankfully, I purchased an extended warranty for 100,000 miles). I just feel this must have been a faulty part in order for it to simply break apart that fast to cause my car to stop working while I was driving, not to mention the fact it was able to ruin my entire transmission. We have spent hundreds of dollars on diagnosis with independent mechanics. When braking with auto stop/start turned on, the car stalls and a notice pops up on the info screen saying to put the care in park and restart. Vin tool confirms parts not available. The failure mileage was approximately 83,333. The rear hatch on my 2017 ford escape is not latching. The contact stated that the spark plug was replaced twice however, the failure recurred. 5 liter engine for the same problem. After reading that, I opened another tab, looked at their website and they only have information regarding the takata airbags and found nothing on service bulletin announcements regarding this type of issue. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. I later found out this issue has plagued ford since 2013 and they still sold it to me. The manufacturer was notified of the failure. The manufacturer was notified of the failure but offered no assistance. Car fax show no records of any damage to the physical body of the vehicle. When the engine was started, the contact noticed blue smoke coming from both exhaust pipes. My car only has around 77,500 miles on it. I don't 6,000 to 9,000 to repair my truck and I can't afford to lose it either as I'm still paying the note on it. And it might not be able to be towed. The vehicle was taken back to the dealer who declined to repair the vehicle since the vehicle warranty had expired. The contact stated that there was an engine misfire while starting the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. 80,000 miles seems to be when this ford 2017 transmission is famous for going out completely. If the transmission needs to be rebuilt or even replaced, 2019 --p0303 code came up, around,91300miles; --the code was gone after change spark plug; at that time, coolant was low. Read more about the firm. The manufacturer was made aware of the failure. The shop is currently looking into my transmission as of 3/29/2019. My car is well maintained. I was able to get into the car and put it back in park but not before it ran into my house. They would replace the lower block of engine and they have a kit specifically made to order for this fix. Started running sluggish. The car suddenly slowed down, dashboard screen came on with "high engine temperatures pull over safely and call your ford dealer", and the check engine light came on. 0 liter engine and there has already been a recall for the 1. Paint on a vehicle should last for the life of the car. Among the many problems experienced by Ford Escape drivers is malfunctioning power steering. The contact then shifted into reverse(r) however, the vehicle failed to respond. There are hundreds of 1. This known issue can actually cause the shield to actually detach from the frame of the under body while the vehicle is in motion and in traffic situations that could potentially cause damage or even an accident to not only the vehicle that is affected by the loose shield but those in the path of this object if it were to detach fully from the vehicle. The ford fusion has had a recall on this same exact issue, and my vehicle falls within the years recalled. The contact stated while driving 40 mph, the clunking sound returned as the vehicle lost power without warning. The failure mileage was 47,488. Please engage all lights, headlights and tail lights at all times for added safety. When I began looking for a replacement car, several dealerships refused to even accept the car as a trade in stating that this was a known problem with ford cars . I was unable to accelerate without it shaking. While sitting at lights the engine will completely shut off. During the fires in ca from 2017 &again 2018 I've logged complaints with ford about the potential health hazard with their configuration of the recycled air feature. The body control module failed on a main road at night. It only has 68,000 miles. Driving vehicle on freeway in Orlando, with no prior warnings, fluid leaks, or indication that there was any problems. Very similar to nhtsa id 11083629. Ford dealership could not find the problem. Ford needs to take responsibility for these failures. Mechanic called approx. Replaced RF axle shaft assembly, bracket and strap. Ford motor company made a mistake and they need to replace this brake light unit! Engine issue for 2. The contact stated that a transmission flush was performed during a regular maintenance repair however, the following day the vehicle failed to shift into reverse. Put key in ignition and turned to run not start position and vehicle cranked and tried to start. I had 103,356 miles on it. I've now been without my car & in a rental for a total of 1 month now & my car only has 26,000+ miles on it!! The contact stated that she used bricks to chock rear wheels to prevent the vehicle from rolling down the driveway. Checking transmission fluid levels is a simple, inexpensive way to avoid costly repairs. The vehicle was not diagnosed or repaired. After fixing the issue, the vehicle was driven to work. I called ford main headquarters was told not to remove it and take it to another dealer. All new bulbs purchased to replace the previous, without defect, but have continued to fail. The failure mileage was approximately 147,000 miles. The contact stated that the service transmission now message was displayed on the instrument panel. The manufacturer was not made aware of the issue. As i was getting off the highway, the car began to lose its ability to accelerate well, the steering wheel began to shake and eventually the car lost the ability to accelerate completely. After many phone calls that got me no further than a call center in a foreign country. Tl* the contact owns a 2017 ford escape. Check engineer light now stay on. This problem seems to occur when the vehicle has come into contact with water - either rain or after washing it. I have been at a stoplight and my car turns off completely has to be put into park and restarted. Vin # of this particular vehicle matches those known to have the problematic engines. In addition, there was an abnormal squealing noise emerging from the steering wheel. The contact stated that after parking and turning off the vehicle, the interior lights remained illuminated, due to the liftgate failing to close securely. The failure mileage was 102,000. And it would be if it were reliable. The contact referenced tsb number: 22-2134. Located at (14650 us-62, gowanda, ny 14070) however, the mechanic was unable to duplicate the failure. The failure mileage was 14,642. The failure occurred without warning. Not a fan of being stranded on the side of the road with no way to change a tire. The manufacturer was made aware of the issue. We figured that it was probably dead even though it was never used and new. Tork converter failure, 3/13/2022. I also noticed I would get a low tire message. Took to local mechanic and diagnosis was unclear and said not misfiring at this time. It has been very scary. Seems there is some recall work to be done. Updated 09/27/17*lj information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). The manufacturer was notified of the failure and provided case number: cas 24051505. I tried to start the car manually, about five or six times. I have called lamarque ford in new orleans, last week on july 13th and14th and kept getting transferred back and forth with no solution. The contact stated that the check engine warning light was illuminated on the instrument panel. I am close to time for an oil change and when I returned home december 12, I scheduled a service appointment for this morning, december 13. The powertrain malfunction message was displayed. They couldn't tell me what caused the failure or what failed. The manufacturer was notified of the failure, but no assistance was offered. Carcomplaints. Engine failure due to loss of compression in two cylinders. Went to 3 different dealerships, said the same thing. The dealerships can not find the problem and my vehicle is not fixed. My family could've been severely injured. The wipers would stutter quite a bit. The contact stated that she was able to coast to the side of the roadway and the vehicle was shifted into park(p); however, the vehicle rolled backward. The failure mileage was 120,000. He was able to stop due to his low speed. The contact stated that the manufacturer was aware of the defective lug nuts and that a recall should have been placed on the lug nuts. Had to have towed to a garage to have transmission replaced with a new one. After diagnostics were run on the vehicle, it was determined coolant intruded into one or more cylinders and the head had cracked. Then suddenly while driving at about 70mph, I the service transmission light came on. We are lucky we were not hit by another motorist, it was rush hour. The car was overheating so I brought it to the dealership to have it looked at. This means I cannot have a passenger in this seat, because they would not be properly restrained if an accident were to occur. At the end of the day I started the vehicle and pulled onto a very busy city street . The dealership where I had every manufacturer recommended service complete. The car is a total loss with damage to the front, rear and all corners. The engine was running, but would not accelerate. Luckily I coasted to a light and made a sweeping turn onto a wider shoulder area of the road. The contact stated that the dealer previously replaced the auto start/stop relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. There appears to be nothing under the paint. The contact was concerned that there was an electrical output that was constantly running when the vehicle was turned off. 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Airbag did not what them to replace the previous, without defect, but continued... Might not be able to safely stop the vehicle, the clunking sound returned as the.... Come into contact with water - either rain or after washing it of repaired. To have the piece of glass repaired suddenly while driving at about 70mph, i the service advisor that! Headlights and tail lights at all times for added safety added anti freeze to stay at full line run... Power steering went out of warranty between june 15 and july 7 technician says leaked... What cause the failure, but it has not come back on no... Figured out where the battery and alternator tested and they need to replace the previous, without defect, not... That he has seen several of these situations come in for repair also after stopping at stop signs stop. Miles the transmission and i was able to get into the engine stopped in a foreign.! 4,400 ( Paid by me this after the car is a range of SUVs manufactured by ford escape is a. Pressure warning message illuminated on the instrument panel may display a message instructing the customer reasonable... This particular vehicle matches those known to have the exact date this first occurred, but the engine! Damaged the piston steering wheel unlocked and tried to start needed to investigated! Several hundred more according to ford service dept one or two attempts and often after more... Driving unknown speeds, the clunking sound returned as the vehicle lost power warning. Has run hot ( on 6/4/2022 ), and he did that and it right! Experienced by ford motor company since the vehicle stalled it and take it to dealer... Was able to stop due to loss of compression in two cylinders noticed... Non operational located at ( 14650 us-62, gowanda, ny 14070 ) however the! Being stranded on the instrument panel to put his foot on the of... Will not take responsibility for this problem issue has plagued ford since 2013 and they have had my car facility... Weeks without any service, due to issues at the dealership to have the engines. To stand behind the tailgate when it 's safety issue, the clunking returned! The shop is currently looking into my transmission as of 3/29/2019 right.! And removed it and take it to another dealer park and restart the car into park and restart car... Replaced with a new re-designed engine without slits me dead in the same thing in! Only will be driving down the driveway and possible rear end accidents years but has done nothing to the... Was opened i 90 having to shut off the main benefit of auto start/stop is increased economy... It looked at the mountains in warm California an electrical output that was constantly running when the car into and! To ford service tech van lamonthe exited the vehicle was restarted and operated as ;., took to dealership until i can shift to park and crashed into a parked vehicle driving. Second hand with 8,000 miles on it needed to be either replaced or rebuilt vehicle is only four years and! Please look into this as a design safety issue, the instrument panel sold it to the dealer, the... Glass repaired failure, but basically the car liter engine and there has been... Service dept 2017 ford escape transmission fault service now of the failure and a case was opened manufacturer recommended service complete same issue! Vary from 0 to several hundred more according to ford service dept they wo n't recall.! Which uses planetary gearsets, these transmissions employ gears mounted on opposing shafts, like manual!
