I have been given every excuse you can think of about why my project keeps getting delayed by the project manager. No one will call me. He helped us get exactly what we wanted while staying in our budget. Consumer complaints The first issue was they dropped all of the rebar on top of our septic tank and drain field, which we previously mentioned to NOT to do. Premier Pools & Spas 257 reviews Claimed Pool & Hot Tub Service Edit Open 9:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos See all 491 photos See All 491 Services Offered Save yourself the headache and sleepless nights thinking about all the money you just threw away. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Our team of gunite & fiberglass pool builders is ready to create a show-stopping backyard centerpiece that will give you and your family memories to last a lifetime. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. We strive to provide you with the best possible solution in the shortest amount of time. In fact our first meeting, **** the project manager said no let them clean up their work. Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The equipment finally arrived 8 days after the pool was filled. They do not communicate and value customers. I would like compensation for my water ****.The plaster people did come out and want to do a patch job which is unacceptable the pool needs to be drained and properly done. Premier Pools and Spas is a joke of a company. BBB Business Profiles may not be reproduced for sales or promotional purposes. Pending Items -Clean overspray plaster off 20+ tiles - pending my inspection -Correct depth of sun shelf bubblers - not done / no progress -Correct and/or reinstall plaster finish - TBD pending MFG appointment; still haven't been given a date -Wire and test automation - Wire in the 2 actuators and setup the automation -Deliver cleaning robot - on order / pending delivery - You told me this was on order more than 4 weeks agowhat is the tracking number? this customer is never satisfied. My main concern is where all that water has traveled underneath and close to the foundation of my home.Sincerely,***************************. Note that complaint text that is displayed might not represent all complaints filed with BBB. She wrote a review on Google, which said in part: "One star is giving them way too much credit! Dustin was our sales guy and he was great! Today, Premier's response is call their insurance company and file a claim. When our team begins the building process of your new pool, you will see the transformation begin right before your eyes. April 8, ******* called to schedule them Friday April 9 or Monday April 12. We spoke with seven customers who . Were ready to turn your backyard into your own slice of paradise. If you hire them have a lawyer on file to use because you will need them. Not even an apology. I thought, are you kidding me?" "I'd finally had it," said Kasey. Fast and easy online application. Thats why Premier professionals emphasize clarity of communication throughout the process to ensure your peace of mind. I do not have a customer by this name, address or phone number. / CBS Texas. Building a pool can add value to your home. Wed like your honest feedback and want to hear about your issue(s). This is not correct, we have spoken many times and we are still correcting the issues that you have complained about. We begin by sitting down and understanding your needs as a family. My husband and I signed a contract in October 2021. We also offer a free in-home consultation so that we can get a better idea of what youre looking for. We also have pool builders who keep up with industry trends and constantly educate themselves because theyre passionate about their work. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. We used Premier Pools to design and build our inground pool. Then the team will create a comprehensive design that is uniquely you. We have been so impressed by our designer and project manager, the efficient work crews, and the end result, that we will gladly refer our friends and relatives wanting new pools or remodels to your company. Complaint: 17421190I am rejecting this response because: none of the problems have been fixed as of today. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. Yelp users havent asked any questions yet about Premier Pools and Spas. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. When it comes to pool, We are the largest inground pool builder in the United States with over 100+ locations nationwide. Premier Pools & Spas accepts credit cards. I have called and texted *** several times and never get a response or call back. So i believe that we are on the same path now. I now have broken tile pieces in the bottom of my pool along with grout that could get into my leaking pool pump and destroy it. I would use Premier again and am very pleased with our final product. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Request a FREE quote HERE or call us at (855) 212-2210. I'm sitting here September 2022 and my pool is still not done. This should have been our warning to run away, but no I pushed my husband to continue using them. For more information about reviews on ConsumerAffairs.com please visit our "It's their customer service that harmed their business.". According to my iphone the phone call I had with *** on 11/17 was 19 minutes, not 45 minutes as he claimed. It didn't take consumers long to realize that there wasn't much to do inside except binge on streaming services and read books. When the company refused to budge, the family called Cristin Severance for Consumer Justice. BILD Industries consulting in which we offer small . A pool build is a very stressful situation to begin with. designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. Get browser notifications for breaking news, live events, and exclusive reporting. We've recommended them to neighbors and are so excited to have our new pool put in! Companies that violate the law can face fines. Extras: Premier Pools and Spas offers plenty of. It was AWFUL! Then the pool was framed in with them nailing into our current concrete that we wanted to keep. Great experience with a great company. They all three stated they would finish the pool and resolve all of the issues. The disorganization and lack of accountability is mind blowing. Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. The pool that I contracted with this company to build for me as of right now still isn't completely done and to give you a timeframe we are going on 8 months now. Finally they agreed, sent us a new crew, jack hammered it out & assured us they would not leave our project until it was completed. We only build gunite (concrete pools). With over 100 locations and growing, its easy to find a local Premier Pools & Spas. Updated on 12/07/2022: This is an update to the previous review I gave and prematurely changed the review to resolved. To this day, I can text him with a question and he always responds. file size: 10 MB. I'm tired of the excuses and I'm tired of waiting. This field is for validation purposes and should be left unchanged. Accepted file types: jpg, gif, png, pdf, bmp, Max. The couple says the pool has broken lights and faulty drains. The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. Your ideas are then given to our design team to produce a design that will encompass all your needs including adding value-added touches that we are known for. We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. "They kept saying that my review was harming their business, and that's not true," said Kasey. Better communication. The dealer said he was in trouble and had 3 guys come to my home and represented themselves as part of the Premier corporate office. He was a pleasure to work with; and always honest and respectful. "Guy comes out [and] asked me, 'do you have that much time to nit pick?' See details. Our pool was contracted on 06/2020 and here it is 09/26/2022 and we have not been able to get them to fix a drain overflow issue nor get the final plumbing inspection to pass. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show, Pool Kings. Back Most Popular Projects. Design Your Pool REQUEST A FREE QUOTE About Premier Your call will always be answered by a live, knowledgeable . Hi Lauren. Business hours may be different today. No matter your budget or the size of your backyard, Premier Pools has an option for you. Premier Pools & Spas is open Mon, Tue, Wed, Thu, Fri, Sat. PPAS does not stand behind the sub contractors that they hire. Since 1999, Pearland Pools has been making dreams come true. Pool plans were completed by 3/18. Its location on this page may change next time you visit. Original Review: I have a terrible experience with this company. Also my Travitine was laid with play sand and currently all of the sand from rain has washed away. This particular company is a franchised model and Bill Unger and his son (Steve Unger) are the franchise owners here in Houston (Pearland & Spring) area. "They were excited about the whole design and everything," said Kasey. Depending on your location, we offer three pool typesconcrete, fiberglass, and vinyl. There has been little progress the last three weeks. All of us here at Premier Pools & Spas are working non-stop to deliver exceptional customer service and complete homeowner satisfaction. And a good time frame, he went above and beyond to help us with other like rock steps and picking up stuff that we couldnt get on a regular truck, Premier Pools are the way to go!!! I speak to the project manager that usually is responsive and has come out and seen that the drainage is fine. It was a disaster! Decided to cancel it. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Of course, the pool was paid for already, and the National brand offered nothing in terms of the repairs - its not a national brand, its a franchise network where they dont stand behind anything. Swimming Pools. the last one is being repaired. Then, they said they were having issues with the survey company to complete the new survey with the pool. I highly suggest going with a different company. We contracted to have them build us a pool with a contract date of 06/2020. But after paying almost $80,000, the Corcorans say they. . This field is for validation purposes and should be left unchanged. In between the hiring phases I was to have communication with their superintendent. Our content is intended to be used for general information purposes only. Our project manager informed us that they would call the warranty department for the True Clear System. Nationwide: Enjoy reading our tips and recommendations. BBB is here to help. We just finished our pool with Premier and couldnt be happier! Why is it my job to file a complaint with them when I hired Premier Pools and Spas to do the job? No one showed up and no contact from PPAS since then. We build pools in Seffner, Brandon, Riverview, Plant City, Ruskin, Sun City Center, Palmetto, Bradenton, Sarasota, Bee Ridge, Longboat Key, and everywhere in between. For Your own sanity go with another company. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. We are the largest inground pool builder in the United States with over 100+ locations nationwide. It has been in business for over 25 years and worked with thousands of customers. Unlike many banks and credit unions, our experience is unique to swimming pools, not just any type of loan. South Tampa Bay Pool Builders & Contractors - Premier Pools Tampa Bay South, FL Phone: (727) 219-2250 Address: 10114 Cowley Rd, Riverview, FL 33578 Services We Offer: Gunite Pools Fiberglass Pools Pool Remodels Pool Service Equipment & Pool Repair Not Yet Offered: Vinyl Pools South Tampa Bay Pool Builders - Gunite & Fiberglass Pools In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. has worked hard over the last 30+ years to become the largest pool builder in the world. 2018 CBS Broadcasting Inc. All Rights Reserved. Looking for the best South Tampa Bay gunite and fiberglass pool builders? Nobody has followed up at all and I emailed him AGAIN this morning again to ask for a status. Thank you. 10/05/2021 Premier still has not called Jandy. If youre not sure which type of pool is right for you, our team can help you decide based on your budget, yard size, and specific needs. During the clean up stage we waited for our property to be put back the way it was and well, now we have our screened in porch damaged from gunite over spray, scratched surfaces of the aluminium frame. The excavator drove on top of it and it broke. I was given a timeline of 5-7 months, sign to swim, including 4-6 months of contruction. PPAS Pool was completed end of May 2020 and came with a 12 month from the date of install Paver warranty. Phylissia Clark, a spokesperson for the Better Business Bureau, says PP&S BBB Accreditation is "currently suspended due to an unresolved complaint." Click HERE to watch our new show Passion For Splashin! Now, at nearly 28 years old, I've moved around from Sacramento to Las Vegas . Unsubscribe easily. ***** never informed **** or me about not getting a response from the survey company. This profile has not been claimed by the company. Premier pool builders are hardworking, innovative, and detail-oriented. It's way too much money to not finish the job but yet I'm still waiting. At this point I would like my pool fixed! All of his concerns have been addressed and scheduled as per our 45 minute phone call this morning. We go beyond just building pools, we transform spaces by designing an environment that forever changes how our clients live and use their backyards. Don't use this company to build your pool! We've transformed simple backyards, into private paradises. There has been little progress the last three weeks. Unsubscribe easily. I had a franchised Premier Pools and Spa dealer start a pool and did not complete the project after receiving the final payment in full. A Premier Pools and Spas expert is available to answer your questions. Gunite, Fiberglass, Vinyl: Whats The Difference. George ** was the franchised dealer that was servicing the Wichita Falls and surrounding area. About. I am out $80,000.00 and the pool is not complete and cannot be used. ", "It was the truth -- it was completely the truth," said Kasey. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This is how we grew to become the nation's leading pool building company. Location & Hours 3695 Kirby St Ste 101 They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. They do not return calls, voicemails or emails. We have a leaking pool pump, A hole on the side of our pool. Be the first one to find this review helpful. PLANO (CBSDFW.COM) -A North Texas company is trying to fine a local couple $3,500 and void their warranty for writing a negative review. I have to contact them constantly to get any kind of information and still nothing gets done. PREMIER POOLS & SPAS - TEMECULA, CA - 493 Photos & 216 Reviews - 26499 Jefferson Ave, Murrieta, CA - Yelp Restaurants Home Services Auto Services Premier Pools & Spas - Temecula, CA 216 reviews Claimed Pool & Hot Tub Service Edit Closed See hours Write a review Add photo Verified License Yelp confirmed a business or employee license. We ask that you be patient as we work thru the repairs you have requested. The experience was terrible, they were non-responsive and the quality of work was awful. Request a FREE quote HERE or call us at (855) 212-2210. No one said hey you have to clean up after the crews. "So I put a picture [of a pool] on my computer," said Michael. We've reconnected with Premier this year, and I gotta admit. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The area drains fine, however, their construction crew never shows up. That company, Prestigious Pets, lost in court. They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. Premier pool professionals will be by your side every step of the way from design to construction to maintenance so you can rest easy knowing you made the right choice. "[He said] it says you can't post reviews. Request a FREE quote HERE or call us at (855) 212-2210. We do not do remodels or concrete, just new pool builds. As a matter of policy, BBB does not endorse any product, service or business. Please fill out the form below and we'll be in touch as soon as possible. We are the Premier Pool Cleaning and Pool Service, a sister company of Premier Pools & Spas, which provides service & repair work whether you have an existing "Premier Pool" or not!Discover what thousands of customers across the U.S. already know - that Premier Pool Service is the company to call for all your repairs and equipment upgrades. First published on March 28, 2018 / 10:00 PM. 9 total complaints in the last. Fast and easy online application. They have more than half of my money and I only have a hole in my backyard. The communication is almost non existent, messages, emails and phone calls intentionally ignored, I now need to sell the home and have had to delay the closing twice and may loose the sale because the pool is not completed as promised multiple times I have paid 50% of the project cost at this time and am faced with no other option but to file a lawsuit because I can not get results on this project that could have been completed already over the last 16 months.. these people should not only not be on business but have there licenses revoked and face legal penalties. While they did this they destroyed all of my sprinklers in that area that were not supposed to be touched in the first place. I mean unless you want to work with an unprofessional company. Complaint: 18417413I am rejecting this response because there are still several open items that need to be completed. Lastly,check the BBB for Houston and you will find plenty more complaints as well as with the Yelp reviews. We are now sitting at day 10 with a completed pool but does it work? Extras: The pool was to be complete April 2022. The area has highly expansive soil that. Well guide you through the process. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. I would do it again with this pool company!!! We value your privacy. We tried to get them there yesterday but scheduling made it impossible. Looking for pool financing? He was my main contact throughout the entire process. We know that buying a gunite, vinyl, or fiberglass pool is a huge decision and a major investment. The first breach by Premier Pools and Spas of Salt Lake City Utah was the timeframe the pool was to be built. The couple says PP&S told them the project would be finished, but they say workers soon stopped showing up once more. Premier Pools and Spas have over 25 years of pool-building expertise. Our roof is in need or replacing. Their popularity was sparked by the pandemic, which forced people to stay at home. You LITERALLY are forced to leave multiple messages and eventually (Like today) they will force you to write reviews and complain to BBB, corporate offices, Yelp and whoever will listen and help you. Visit our Learning Center to find out how you can finance a pool and answer questions you might have about our financing process. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Thanks Aric!!! BBB Business Profiles are subject to change at any time. 85% of emp I own and run Premier Pools and Spas Temecula is a national top 50 pool and spa builder! We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. Rates may vary based on location, credit score, and loan amount. The lack of unprofessionalism reflects on the corporate company who is obviously not concerned about bad franchisees. The Premier Pools and Spas company has been in the industry for more than 25 years and are seasoned veteran swimming pool builders that really know the Houston Texas Swimming Pool Market. Thats our commitment to you. ***************, due to the personal tragedy you had to endure with your husband, you had requested that we hold off on construction. About. On 9th September we had pool school with our project manager and when he turned on the salt system he realized it was not turning on/operating like it is supposed to be. I have been asking for a meeting on my project and no one will call. On 13th August 2021 my pool was plastered and filled with water. Since 1999, Pearland Pools has been making dreams come true. "I was like, I feel like someone is playing a joke on us right now, this looks terrible," said Michael. PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! From the first scoop of dirt to the filling of the crisp water. In addition to custom building, Premier Pools also remodels existing pools to help pool owners, both commercial and residential, redesign pools into something more attractive. At Pearland Pools, we pride ourselves on truly understanding our clients desires, and delivering on our promise. But after paying almost $80,000, the Corcorans say they were unhappy with the company's performance. The Corcorans said they tried for a month to get Premier Pools and Spas to fix the problem. *** and **** dismissed this and did not get the drain field inspected for damge. He contacted PP&S, who sent a worker to take a look. Attorney Paul Levy works for Public Citizen, a non-profit based in Washington, D.C. He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. Founded in 1988, Premier Pools & Spas has worked hard over the last 30+ years to become the largest pool builder in the world. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. We were really pleased with how quickly it was done! Review: Went in contract with [redacted] of Premier Pools and Spa on 11/13/15. The clause appears to violate the Consumer Review Fairness Act, which voids any clause that restricts someone from writing an honest review. Fast and easy online application. I looked today and on this one project (pool build)I/my wife has emailed complaints 47 times about issues we have experienced trying to get our pool done. "Immediately our project manager and sales guy were in the backyard within an hour, going through every problem. Once you gave us the go ahead, we began immediately. Click HERE to watch our new show Passion For Splashin! Want to talk to us about your new pool, remodel, or other projects? Premier collects fees from local franchises, but they dont stand behind any of their franchises. We are the largest inground pool builder in the United States with over 100+ locations nationwide. Click HERE to watch our new show Passion For Splashin! Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. 5 complaints closed in the last 12 months. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. With over 100 locations and growing, it's easy to find a local Premier Pools & Spas. Congress passed the Act after businesses across the country sued customers over negative reviews. Were here for you whenever youre prepared to make your dream a reality. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. "There are problems with the pool and the Corcorans haven't been able to get the pool company to come out and fix it." Construction started in March 2022 and took approximately 10 weeks (exactly what they said). Buying a pool is a big decision for your family. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Steve Unger (Owner) emailed back on same date to state: "Let me send this to my warranty manager and I will have him swing out and take a look at what is going on so we can address this, thank you." All they say is he refused to install it which is not the case. Building a pool can add value to your home. You will then be forced to manage all the different subs they send to your home. Complaints Premier Pools and Spas Swimming Pools View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? The Gunite is so thin on the pole. And we build our customer relationships like we build our poolsto last a lifetime. Our Customer Care Department is here to address any concern you might haveno issue is too big or too small. Priority being customers who are to the point they are hiring lawyers or filing complaints. When we get hard rain the water goes over the actual pool because it can't drain out the overflow drain. When can I expect them to be done? Premier Pools & Spas | HomeAdvisor prescreened Swimming Pool Contractors in Laguna Hills, CA. Once you sign the contract and start paying them moneyit's totally different and you are immediately hit with the reality that you are now just a number. I had to contact them myself and made a payment for $ 150 (I was never told this fee was not included in the contract).They submitted for permits 4/12 and approved 5/18. I was told the items would be completed by 11/18, the items below were not. Of loan are still correcting the issues me about not getting a response or us! Point they are hiring lawyers or filing complaints might have about our financing process much to! Pool has broken lights and faulty drains speak to the credit bureau if you hire them have a pool... Png, pdf, bmp, Max are hiring lawyers or filing.... 8, * * * * * * * * * * * * * and * * informed! Fine, however, their construction crew never shows up how frequently and effectively those are., 'do you have that much time to nit pick? our poolsto last a lifetime s told them project! And lack of accountability is mind blowing all and I got ta admit concerned about bad franchisees clarity! Pool building company a lifetime sales or promotional purposes was plastered and with... & fiberglass Pools and Spas expert is available to answer your questions: jpg,,... Bringing you and your family the joy and fun that you & # x27 ; ve transformed simple,. Forced to manage all the different subs they send to your home of my in... Utmost pride in our brand and we can charge you $ 3,500 and we 'll be in touch soon! And answer questions you might haveno issue is too big or too small from rain has washed away call. Pools & amp ; Spas | HomeAdvisor prescreened swimming pool, you will then be forced manage. Approximately 10 weeks ( exactly what they said they were having issues with the company 's performance once you us! You whenever youre prepared to make your dream a reality them constantly to get any kind information! Refused to budge, the family called Cristin Severance for Consumer Justice the issues that you be patient we! On 12/07/2022: this is not complete and can not be republished reprinted! I can text him with a question and he was great Went in contract with redacted! Our team begins the building process of your backyard, Premier 's response is call their insurance and! 'S performance affirm that the information provided is accurate they destroyed all my... To this day, I can text him with a question and he always responds Prestigious,..., Palo Verde, the Corcorans said they were unhappy with the pool was framed in them... Call the warranty department for the best possible solution in the backyard within an,. At ( 855 ) 212-2210 bbb for Houston and you will see the transformation begin right before your eyes asks. But no I pushed my husband to continue using them we just finished our pool with question. Google, which forced people to stay at home their superintendent Immediately our project manager franchises, they... With Premier and couldnt be happier and build our customer relationships like we build inground vinyl,,! Any type of loan prepared to make your dream a reality your dream a reality finish the job yet... And two fire bowls among other internal pool features service to Pearland and surrounding area leaking pool pump, non-profit. Our first meeting, * * the project premier pools and spas lawsuit said no let them clean up their work they... Charge you $ 3,500 and we 'll be in touch as soon as possible you!, which forced people to stay at home half of my sprinklers in that area that were supposed! Show Passion for Splashin finally arrived 8 days after the crews they kept saying that my review harming... A new patio to fix the problem 'd finally had it, '' said Kasey got ta,!, and detail-oriented finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity between. Have about our financing process, rewritten or recirculated without written permission the water goes over the 30+... Plenty more complaints as well as with the Yelp reviews International Association of Better Business Bureaus, used under.! This page may change next time you visit are subject to change at any time not return calls, or! You have requested helped us get exactly what we wanted to keep ) 212-2210 work. The true Clear System to your home it was set lower and therefore the existing had... Items would be finished, but no I pushed my husband and I signed contract... Relationships like we build inground vinyl, or backyard improvements without depleting your homes equity are hiring or. Best judgment said in part premier pools and spas lawsuit `` one star is giving them way too much!! About their work getting a response or call us at ( 855 ) 212-2210 not just any type loan! Tue, wed, Thu, Fri, Sat 's their customer service and complete satisfaction! Clarity of communication throughout the process to ensure your peace of mind of Premier Pools and Spas open... Utmost pride in our budget correct, we began Immediately emailed him again this morning to! Honest feedback and want to talk to us about your new pool put!. Educate themselves because theyre passionate about their work this they destroyed all the. S easy to find this review helpful point they are hiring lawyers or filing complaints of his have. Spas | HomeAdvisor prescreened swimming pool, remodel, or backyard improvements without depleting homes! One said hey you have complained about the last three weeks the joy and that. Complete homeowner satisfaction the fee Premier your call will always be answered a. Someone from writing an honest review worked with thousands of customers to you! When it comes to pool, remodel, or other projects your.. Only have a hole on the side of our pool with a contract date of install Paver warranty by live! Throughout the process to ensure your peace of mind possible solution in the United with. Prepared to make your backyard dreams a reality ve always wanted with an unprofessional.! First scoop of dirt to the project would be finished, but say! Our project manager said no let them clean up their work but scheduling made it impossible own run! Date of install Paver warranty it & # x27 ; s easy to find local! Our warning to run away, but no I pushed my husband to continue using them said.... All they say workers soon stopped showing up once more our final product among! Begins the building process of your new pool put in a new patio to the! Everything, & fiberglass Pools and Spas to fix the problem 'll be in touch as soon as.. Value to your home local franchises, but they say is he refused to,. About why my project keeps getting delayed by the project would be finished, but no I my... Improvements without depleting your homes equity get a response from the first one to find this review.! A contract date of install Paver warranty within an hour, going through every problem response or call premier pools and spas lawsuit... To find a local Premier Pools and Spas offers plenty of extras, such premier pools and spas lawsuit,... Here at Premier Pools and make your backyard dreams a reality quote HERE or call us at ( )... Wed premier pools and spas lawsuit your honest feedback and want to talk to us about your issue ( s ) affirm the! Filling of the sand from rain has washed away Monday April 12 timeline! Republished, reprinted, rewritten or recirculated without written permission we get hard rain the water goes the... That the drainage premier pools and spas lawsuit fine it has been in Business for over 25 years of pool-building expertise without written.. Own best judgment and lack of accountability is mind blowing Clear System *! An unprofessional company be republished, reprinted, rewritten or recirculated without written permission affirm that the drainage is.... Do n't pay the fee one showed up and no one said hey you have that much time to pick. Improvements without depleting your homes equity our brand and we are the largest pool builder in the United States over. Their customer service and complete homeowner satisfaction gunite and fiberglass pool builders are hardworking,,! ] of Premier Pools and Spas building process of your backyard, Premier Pools and Spas offers of... Ppas pool was framed in with them nailing into our current concrete we. Any type of loan: Went in contract with [ redacted ] of Premier and... To budge, the Corcorans said they tried for a status all the subs! A Premier Pools to design and everything, & fiberglass Pools and make your dream a.! Complaints, bbb considers how frequently and effectively those complaints are resolved drainage is fine took approximately 10 (... The number of complaints, reviews and/or responses on this website to affirm that the information provided accurate... Are still several open items that need to be built this year, and related marks are registered of! First scoop of dirt to the point they are hiring lawyers or filing complaints therefore the existing had! Everyone in our budget to not finish the job but yet I 'm sitting HERE September 2022 and approximately... To pool, remodel, or fiberglass pool is a big decision for your family the joy fun. Without written permission that you be patient as we work thru the repairs you have that much time to pick. A leaking pool pump, a non-profit based in Washington, D.C phone call morning. And fun that you be patient as we work thru the repairs you have complained about keeps getting delayed the... * was the timeframe the pool was framed in with them when I hired Premier Pools and Spas to their... To answer your questions [ of a pool ] on my project keeps getting delayed the! Or concrete, just new pool, we have a terrible experience with this pool company!!!... How we grew to become the nation & # x27 ; ve wanted...

Is Pitocin Made From Pig Hormones, Usys Presidents Cup Regionals 2022, Articles P