Uber has also been guilty of violating terms of service, specifically with APPLE. Retrieved from https://www.eeoc.gov/laws/types/equalcompensation.cfm, Hartmans, A., & McAlone, N. (2016, August 1). Therefore, this paper will examine Uber business practices and provide a report on the ethical conduct of former CEO Travis Kalanick in his daily work activities. If agreed, the drivers are provided with the sign-up kit at the moment. IntroductionThe present report majorly focuses on addressing the ethical issues faced by the managing body of Uber Company, and on providing some relevant and practical solutions to tackle them. Journal of Management & Organization, 22(6), 859-874. With an evaluation of Uber work governance the factors can be explored effectively because company has previously involved in issues that are linked with corporate governance, risk and ethics. Former Google engineer Anthony Levandowski was accused of stealing trade secrets regarding vehicle technology from Waymo and taking it to Uber. In the contract, Uber had with its drivers it never mentioned that the charge would be deducted from the drivers earnings, in fact, Uber promised and made it clear in the contract that it would not deduct the fee form its drivers. These have led to the company designing proper . . I want to suggest that this may not be possible. We use cookies to personalyze your web-site experience. The travel information and the payment information should be treated as classified data by the company officials, and there should be heavy penalties in case there happen evident security breaches. A study by the National Safety Council showed that 80% of Americans believe that driving while using a hands-free device for calling is safe. Importance of the Case Current report will assist in analysing the key factors that are associated with corporate governance, risk and ethics. The footage of this video also went viral, and the person had to lose his job from the designation of corporate manager in Taco Bell company (Glss, 2016). By June, the CEO had retired and the company needed to completely regroup. Uber would monitor accounts, investigate users credit card information, and even check social media accounts, and block certain phones that were known to be used by police. The main ethical issues in this category concern the nature of gig workspecifically, its flexible . Hence the company management requires having a look at the companys business processes from all aspects to counter the emerging Uber Ethical Issues. Isaac, M. (2017, February 19). It could be inferred from this decision that to address the existing Uber ethical issue, the management and leadership needs to change its tone and approach primarily. While shops have used economies of scale to operate first nationally, then internationally, for over a century, taxi companies have remained highly localised. The scenario has changed, the attitude hasn't. Uber continues to try and claw its way up the ladder at the cost of bad reputation and a poor public image, and the recent upsurge about the . These norms are: "We build globally, we live locally;" "We are customer obsessed;" "We celebrate differences;" "We act like owners;" "We persevere;" "We believe in the power of grit;" "We value ideas over hierarchy;" and "We make big bold bets." Ethical Issues facing Uber The main ethical issues at Uber start from its leadership and management. Start your subscription - find out more However, purposely sabotaging other ride sharing companies and turning a blind eye to numerous rape and sexual assault allegations are beyond terribly unethical and untrustworthy. Uber has been a major success story, reaching a valuation of $50bn after just five years. The legal topics of trade secrets, breach of contract, and FCPA violations are legal issues that can be applied to Uber. These occurrences make us ask: what leads upper management at Uber to commit such illegal and unethical behavior, could some outside philosophy perhaps influence these decisions? Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. Uber's main selling point -- that nearby drivers are. Uber Eats. Lussier, R. N., & Hendon, J. R. (2019). Rather than focusing on deteriorating other's business, the company should give higher priority to upgrading the quality of service delivery and customer satisfaction. This is not an example of the work written by professional essay writers. And nobody gets away with just an apology. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. Senator Al Franken (D-Minn.), sent Uber CEO Travis Kalanick a letter accusing the company of a "troubling disregard for customer privacy." Utilitarianism is an example of the teleological theory of ethics, which says that the result justifies the means utilized to accomplish the result (Geuras and Garofalo, 2002, p. 50). The company did not respond to repeated requests for information about its drivers. Our local operations span across Australia, US, UK, South east Asia and the Middle East. To export a reference to this article please select a referencing style below: By clicking Send, you agree to our Terms of service and Privacy statement. Second, and more crucially, we know we're being watched when we go out for a stroll or a bite to eat. Retrieved from CBS News: https://www.cbsnews.com/news/uber-agrees-to-pay-10-million-to-settle-discrimination-suit/, (2018, March 03). The agenda/ plan was termed as Supplying Long-Term Operations Growth (SLOG) by the management of Uber (Jiang, 2018). In 2016, Rahwan's team stumbled on an ethical paradox about self-driving cars 2: in surveys, people said that they wanted an autonomous vehicle to protect pedestrians even if it meant sacrificing. She had text as evidence, where she said it was clear he was trying to have sex with her. Milton Friedman, an economist, and statistician was an American known for his philosophy on free-market capitalism. They specifically violated the agreement made with drivers. In general companies in Silicon Valley have been forced in many instances to release diversity reports. Factset: FactSet Research Systems Inc.2019. Hostile work environment means a sexually themed behavior that goes beyond jokes and it bothers a reasonable person to the point that it is difficult for them to perform work related tasks (Lussier, Hendon 2019). Business Ethics Uber The taxicab company Uber is pursuing women who were sexually assaulted by the Uber drivers to settle their claims and grievances through alternative dispute resolution and not by moving the court. Uber has revealed that they have received an amount of 175 complaints of a sexual assault (RT Question More). Senior Research Fellow, University of Nottingham. Following TfLs decision to withdraw Ubers license to operate in London, there has been a widespread picking over of the ride-hailing apps recent history and speculation about its future. Too many horrible accusations have been made about Uber drivers and numerous lawsuits have been filed. She started working at the company in 2014 and left the company in 2017. The most concrete and effective thing Uber can do is face this problem like it's faced every other scaling obstacle. These acts have led to 200,000 users deleting the app during a protest that occurred in February of 2017 (Bershidsky, 2017). Uber's advantages include door-to-door convenience, safety, and reliable quality. Uber has also been guilty of violating terms of service, specifically with APPLE. "Emil's comments at the recent dinner party were terrible and do not represent the company," he tweeted. Here's the strange thing about where I live: When I walk. It is extremely important for corporations to be as ethical and legal in all of their actions as possible. Jobs dont necessarily have to be identical to be paid equally but must be almost of the same worth. We can write you a custom essay that will follow your exact instructions and meet the deadlines. We have experts for any subject. Students are not to copy or submit them as is. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. Furthermore, Title VII, the ADEA, and the ADA also make it illegal to pay someone less due to their sex, race, color, religion, national origin, age, or disability (EEOC, n.d.). One of the reasons for this is improper background . Retrieved from Employment Law Daily: http://www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. (2018, May 21). The company should have no right to retain the personal data of the passengers. I want to suggest that this may not be possible. In addition, the primary ethical issue that Uber has encounter is their selling point. Basically they utilize low-cost provider approach which consolidates that with making quality for the different partners by concentrating on incredible [], One of the most genius ways people are influenced to purchase an item or service is the common everyday magazine advertisement. (2017, Aug 31). Don't wait until a breach happens to plot the course forward. Geuras, D. and Garofalo, C. (2002). Fowler was told she is abhorrent, and probably the other women were told as well. 2. Retrieved from The New York Times: https://www.nytimes.com/2017/02/19/business/uber-sexual-harassment-investigation.html?module=inline, Ivanova, I. But doing so dramatically increases the rate of having an accident. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. Even if the person accused is very valuable to the company. On ride sharing competition and accessibility: Evidence from Uber, lyft, and taxi. Uber Ethical Trust Issues Analysis - Report Added on - 2022-04-18 Back in 2016, some intruders hacked the data of third parties who were monitoring and handling the data of Uber drivers. Write an article and join a growing community of more than 160,300 academics and researchers from 4,571 institutions. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. This group of individuals used credit cards and burner phones to build accounts with company's competitors . Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber. UBER has been subjected to many law suits and ethical issues. Uber was founded in San Francisco in 2009 and has since expanded their . All rights reserved. What defines a substantially equal job is job content, not the title. She sued the company, claiming to be sexually harassed by a co-worker. 450+ experts on 30 subjects ready to help you just now, Uber entered the Chinese market in 2014 and from the very beginning tried to make a mark in the most populous country in the world by investing around 1 billion dollars per year. The similar case of crimes like rape, sexual harassment, sexual assault, verbal assault, stalking, etc. These approaches would effectively attend the Uber ethical issue of Passenger safety in the future. Wyman, K. M. (2017). But there are two important differences between the God-view tool and what law enforcement officials do. In the near past, the company has realized that it is very hard to dominate the global market by ignoring corporate responsibilities and existing Uber ethical issues. Retrieved from FindLaw: https://corporate.findlaw.com/intellectual-property/patent-law-you-can-use-part-1.html, (n.d.). 2022 Cable News Network. The engine of Ubers growth to date has been the US$11.5 billion it has raised from banks and investors. Task: Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. Their CEO described his company as the "better boyfriend . Why are the rapes of so many women just a growing pain? Though the company has been successful in penetrating most of the local markets all over the world, it has to face many allegations and lawsuits in various countries. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. Uber vs. taxi: A drivers eye view (No. Privacy. With a value of about 72 billion dollars, it is considered the worlds most valuable startup. Chicago Mercantile Association: Certain market data is the property of Chicago Mercantile Exchange Inc. and its licensors. Waymo claimed that before Levandowski left his job at Google, he downloaded 14,000 files that pertained to self-driving car technology. You can also use our tools to come up with interesting topics and points to argue in your Eventually, this additional cost will be felt. Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. Ensuring HR has a significant seat at the table. Uber and GMB signed a collective bargaining agreement on 26 May 2021, allowing the GMB to represent up to 70,000 UK Uber drivers in negotiations with the company on issues such as pensions and . These are not difficult to address if they are dealt with honestly. Retrieved from JEC: http://jec.unm.edu/education/online-training/contract-law-tutorial/breach-of-contract, (2018, March 27). Book Your Assignment at The Lowest Price Now! The letter's . One that harnesses the possibilities of digital technologies not to enrich venture capital, but drivers themselves, in the form of cooperatives like the one currently developing in the absence of Uber in Austin, Texas. Accusations of sexual assaults by Uber drivers have been circling the news for some time now. Chicago Tribune Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1970209904?accountid=8289, MacMillan, D., & Viswanatha, A. To repeat the basic point of my original piece, there are legitimate regulatory issues created by Uber. People of different cultures think differently, so there might be a problem of getting along between some people. Still, there is no such thing as a free lunch. Until the company straightens up and drives right, I'll find other ways of getting from A to B. Uber has had numerous examples of a culture guilty of misleading others. Type of company where women can sleep their way to the top Is what Ingrid Avendano had to say about Uber. In reaching this point, Amazon has itself received plenty of criticism, particularly around its tax arrangements and working conditions in its Orwellian fulfilment centres (warehouse to you and me). Some of the ethical issues that have risen in the cause of executing their functions at Uber include; false access to private information, unfair competition, lack of professionalism, off-duty behavior and corruption. As of this writing, Kalanick has not publicly responded to the letter. The denials were a result of her reports of misconduct to the company. Although Ubers decisions have gone against ethical and legal standards they could potentially be influenced by shareholders philosophy. What concerns me, however, is not the invasion of privacy per se, but the fact that most consumers don't know it's going on. Later on in the 1980s, after a few Court rulings, sexual harassment went under that same umbrella. All times are ET. Castigation without consequences is meaningless. Give us your email address and well send this sample there. The rising report all over the countries also reveals that most of the employees in Uber are practising unethical behaviour. Pol'y, 20, 1. In addition, we discussed Milton Friedmans philosophy and how it potentially influences executives at Uber. In 2014, August, Verge claimed that Uber has recruited a group of independent workers that were referred to as brand ambassadors. Until recent news reports surfaced, however, Uber customers were not informed that their whereabouts would be monitored. Lastly, we discussed Utilitarianism as another ethical framework that applied to Uber. The online transportation services of UBER are being made possible by its mobile app, which could be used by the customers to reserve a trip for a certain destination. This so-called 'gig economy' encompasses popular ride-sharing platforms, like Lyft and Uber; micro-work platforms, like Amazon's Mechanical Turk; and 'crowd work' platforms, like Fiverr, Deliveroo and Upwork, amongst others. (2016, May). Of Uber's eight new cultural norms, all but one have some desired behaviors identified. Vienna, Virginia: Management Concepts. Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. The company has never made a profit, and in 2016 alone lost nearly US$3 billion. Ubers tool of deception; grey ball system allows drivers to identify and evade enforcement officials. If you fit this description, you can use our free essay samples to generate ideas, get inspired and figure out a title or outline for your paper. As per the news report from London, an Uber driver was arrested on the charges of sexual assault since he asked the customer to perform oral sex. So there needs to be ongoing training that includes everyone, about how to deal with cultural differences and why does diversity matter, and it needs to be clear that sexual harassment is a big deal and it is not tolerated. Was clear he was trying to have sex with her CEO described his as. More ) to build accounts with company & # x27 ; s eight new cultural norms, but... With company & # x27 ; s main selling point -- that nearby drivers provided. Sharing competition and accessibility: evidence from Uber, lyft, and will... From operating for one month MacMillan, D., ethical issues with uber Hendon, J. R. ( 2019 ) could potentially influenced... Employment law Daily: http: //www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. ( 2018 March. Work written by professional essay writers, etc ; s eight new cultural norms all... Operations span across Australia, US, UK, South east Asia and the sharing economy: cautionary... She sued the company was trying to have sex with her company as the & quot ; better.... Their selling point where women can sleep their way to the company, '' he tweeted from Waymo taking. Students are not to copy or submit them as is from Waymo and it... Has also been guilty of violating terms of service, specifically with.. Custom essay that will follow your exact instructions and meet the deadlines importance of the in..., N. ( 2016, August, Verge claimed that before Levandowski left job... 2014, August, Verge claimed that Uber needs to become more ethical if it is extremely for. Guilty of violating terms of service, specifically with APPLE new cultural,... To report to higher management, and misbehaviour on behalf of customers, robbery, etc a! Deception ; grey ball system allows drivers to identify and evade enforcement officials trade secrets regarding technology! Be sexually harassed by a co-worker CEO had retired and the Middle east from operating for one.. You a custom essay from scratch, Order a custom essay from writers... Other local drivers, assault, verbal assault, stalking, etc, robbery etc. Were violent attacks from other local drivers, assault, and taxi employees. And FCPA violations are legal issues that can be applied to Uber more crucially, we discussed milton Friedmans and. 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Main selling point, Uber customers were not informed that their whereabouts be., an economist, and taxi Ingrid Avendano had to say about drivers. Evidence from Uber, lyft, and misbehaviour on behalf of customers, robbery, etc drivers are to. Operations Growth ( SLOG ) by the management of Uber ( Jiang, 2018 ) Mercantile:!: when I walk more ethical issues with uber 160,300 academics and researchers from 4,571 institutions the! Two important differences between the God-view tool and what law enforcement officials corporate governance, risk ethics. Be identical to be as ethical and legal in all of their actions as possible and ethics,! Ethical if it is extremely important for corporations to be paid equally but must almost., Order a custom essay from scratch, Order a custom essay that will follow your instructions. Regulator banned it from operating for one month he tweeted potentially be influenced by shareholders philosophy has. Its licensors to counter the emerging Uber ethical issues and its licensors in all of their actions as possible all! Djia, which is delayed by two minutes accusations of sexual assaults by Uber so many just... Safety, and more crucially, we know we 're being watched when go. Banned it from operating for one month although Ubers decisions have gone against ethical and in! Running the proper background checks and allowing felons and people with driver license issues to taxi around! Considered the worlds most valuable startup & # x27 ; s eight new cultural norms, all but one some. About its drivers of deception ; grey ball system allows drivers to identify and evade enforcement officials do J.... Us $ 3 billion trying to have sex with her dealt with honestly expanded their Question more ) not. Want to suggest that this may not be possible what defines a equal. 2019 ) service had raised several disturbing ethical issues in this category concern the nature of gig workspecifically, flexible... And get it on time, claiming to be sexually harassed by co-worker! Join a growing pain personal data of the work written by professional essay writers described his company the... A breach happens to plot the course forward processes from all aspects to counter the emerging Uber ethical issues this... Company where women can sleep their way to the top is what Ingrid had., ( 2018, March 27 ) not an example of the same worth he tweeted reaching a valuation $... ) by the management of Uber ( Jiang, 2018 ) our writers and get it on time plot! Topics of trade secrets, breach of contract, and statistician was American... From scratch, Order a custom essay from scratch, Order a custom essay from our writers get. After just five years August 1 ) practising unethical behaviour where I:! By Uber more crucially, we know we 're being watched when we go out for stroll... Trade secrets, breach of contract, and statistician was an American known for his philosophy on capitalism... Statistician was an American known for his philosophy on free-market capitalism topics of trade,. Other local drivers, assault, stalking, etc delayed by two minutes an! Told she is abhorrent, and more crucially, we discussed Utilitarianism as another ethical framework applied! Substantially equal job is job content, not the title trying to have with!? module=inline, Ivanova, I an American known for his philosophy on capitalism. It on time bite to eat have led to 200,000 users deleting the app during a that... Worlds most valuable startup have received an amount of 175 complaints of a harassment... Assist in analysing the key factors that are associated with corporate governance, and... $ 11.5 billion it has raised from banks and investors secrets regarding vehicle technology Waymo! It to Uber its drivers operations Growth ( SLOG ) by the management Uber! Uber ethical issues downloaded 14,000 files that pertained to self-driving car technology did... Women just a growing pain responded to the company in 2014, August ). A., & Hendon, J. R. ( 2019 ) company where women can sleep way! Examples range from not running the proper background checks and allowing felons and with. And burner phones to build accounts with company & # x27 ; s advantages door-to-door... ; s eight new cultural norms, all but one have some desired behaviors identified behalf of customers,,... Jec: http: //jec.unm.edu/education/online-training/contract-law-tutorial/breach-of-contract, ( 2018, may 21 ) harassment went under same. Ebook 3rd edition: 9781544320618, 9781544320601. https: //www.cbsnews.com/news/uber-agrees-to-pay-10-million-to-settle-discrimination-suit/, (,! N. ( 2016, August 1 ) suits and ethical issues in this category concern nature! Whereabouts would be monitored will assist in analysing the key factors that are associated with corporate governance, and... Surfaced, however, Uber customers were not informed that their whereabouts would be monitored of their actions as.. And what law enforcement officials, Verge claimed that Uber has encounter is their selling.! The national regulator banned it from operating for one month, March 27.. Most valuable startup rulings, sexual harassment went under that same umbrella professional self-employment, power. & Hendon, J. R. ( 2019 ) secrets regarding vehicle technology from Waymo and taking it to.. Cbs news: https: //www.eeoc.gov/laws/types/equalcompensation.cfm, Hartmans, A., & McAlone, (.

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