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If only the Bluetooth mode works, its an issue with the Hyperspeed dongle or its placement. This Basilisk X does not have a wired mode of operation. Any attempt to modify, Razer Armadillo Support Common Question How do I request replacement parts for my Razer product? But before you do that, check out our list of tips and tricks. Set the compatible device switch to Hyperspeed (2.4G) mode. It is used to administer Windows services), You should now see a window associated with Razer Chroma SDK Service Properties, Right-click on the Start Button and select. At first the issue didn't bother me, go away for a few minutes and the mouse would not respond, ok cool saves battery. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. Bluetooth is laggy at times thus I prefer using the wireless adapter. With this feature, adjust your DPI like a DPI slider. Visit the DNA Group for programs to recycle your Razer devices for free. How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? The light will blink to show that the mouse is discoverable. What Is the Best Motherboard for MacBook Pro Users? Yes. Make sure your mouse or keyboard is paired with your PC. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. Continue with Recommended Cookies, Home Razer Razer Basilisk X HyperSpeed Manual and FAQ. The simple problem first. Read more. Move the USB receiver to a port thats on the front of the PC. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The Razer logo will be static after the painting is complete. ONLY applicable for Razer laptops. If you are experiencing difficulties in connecting your Razer Basilisk X Hyperspeed Bluetooth, please try the following troubleshooting tips: Q. There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. In the case of this gaming mouse, you have to press the side buttons and the DPI button for 3 seconds. My mouse stops working entirely after about 1-3 minutes of not moving. Why is my mouse connecting but not working? This lighting sequence will repeat until the battery is fully drained. As a first step, we recommend doing the easiest thing update the firmware to the latest version. Press and hold the Connect button on the bottom of the mouse. Select the desired ultrapolling rate under the POLLING RATE section. The other thing you can do is use the Charging dock and insert the USB dongle into the dock. Purchase directly from RazerStore and get 14 days risk-freereturns. Make sure you have the batteries in your wireless mouse. Ask the Razer Community for help! Now without further ado, lets get your mouse fixed! To activate the mouse you have to follow these simple steps. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. Solutions are presented in a step-by-step manner so you can easily follow along. Why wont my Razer Basilisk X Hyperspeed Bluetooth Connect? Now flip your mouse and locate the power button on the bottom. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. If you use a USB hub between the device and the PC, make sure the hub has power. This wireless-only mouse looks and feels very similar to the much more expensive Razer Basilisk Ultimate, but with a few changes to justify its lower price tag. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . Ensure that your mouse battery is charged, follow the instructions in the Synapse application, Here is a more detailed post on how to solve interference issues, update the Synapse software to the latest version, Razer Basilisk X Keeps Cutting Out : (8 Easy Solutions! If you need product or warranty support with your third-party product, please contact the product manufacturer. This is much faster than a USB 2.0 interface. The Razer Basilisk X HyperSpeed's status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. The Phone should reboot automatically. rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. In all probability, one of the above-mentioned steps will resolve the freezing issue, but if none of them helps, then try connecting the mouse to another computer to determine if the mouse itself is defective. Designed to deliver fast and precise mouse clicks, these switches boast a durability of up to 50 million clicksideal for extensivegaming. Ensure the device is properly plugged in and connected directly to the computer and not through a USB hub. . No. The Razer Basilisk X HyperSpeed does not have a built-in battery. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. As a first step, update the Synapse software to the latest version. Note that for this to work, your laptop or PC will need Bluetooth capability. Q. Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. You will see an LED flash if it resets successfully. Go to the Bluetooth settings on your laptop. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. It will be static blue for a few seconds. How do I get my computer to recognize my Bluetooth mouse? With that out of the way and if it doesnt resolve the freezing, we explore other reasons for and solutions to the problem. What are the Best Practices for Connecting Razer Basilisk X Hyperspeed Bluetooth? First, activate the mouse by sliding the bottom button. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. Your mouse no longer remembers the pairing. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This could result in the mouse cutting out at random. Make sure that the battery is charged. Sorry, our virus scanner detected that this file isn't safe to download. Here are a few tried and tested solutions to the problem. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. Click the DPI stage up button to increase sensitivity, Click the DPI stage down button to decrease sensitivity. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Add to Cart. Rather than restricting wireless gaming mice to the $100+ category, manufacturers are starting to sell peripherals in. Learn more, By After clicking the option. Thank you for your support. Using the dial at the bottom of the mouse, you can tune the scroll wheel resistance on the Razer Basilisk V2 to smooth or tactile depending on your preference for activation of bunny hops, weapon selection and more. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. How do I fix this? It is a wireless mouse and sometimes it can be challenging to establish reliable connectivity. If using Hyperspeed, the dongle must be inserted into a USB port. We recommend changing the battery at this point to avoid unexpected loss of connectivity. Make sure that the mode slider under the mouse is set to either 2.4 or Bluetooth as shown in the picture below. If the sensors view is obstructed, it will cause issues. Use wired connection via an Ethernet cable for your internet. To see more general faqs for peripherals, go to theMICE FAQs. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on PC as DFUBasilik via Bluetooth, The headaches I have had I don't think I will buy or recommend a razer Product to anyone. P.S. Update your device to the latest firmware. The Razer Basilisk X HyperSpeed is equipped with the industry-leading transmission stability for lag-free gaming and a cutting-edge precision using Razer 5G Advanced Optical Sensor. You must check that the Bluetooth device is discoverable. The Razer Basilisk X HyperSpeed features an improved ergonomic form. Otherwise, please check for updates through Settings > About > Check for Updates. Go to the Control panel and select Hardware and Sound. See the answer below for more details. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. The Basilisk X uses one AA battery. What is On-The-Fly Sensitivity and how do I configure it? The Basilisk X is a very popular mouse from Razer. Over time the Optical sensor (I in the picture below) under the mouse collects dirt. This will reset the mouse to its default settings. If you add a disposable AA battery, you're looking at around 107g in total weight, which isn't bad at all when compared to the wired Basilisk V2 which weighs approximately 3,3oz (92g). Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. No I think its damaged inside, I tried everything :(. After around 5 seconds, release the buttons. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed - Wireless Gaming Mouse (Hyperspeed Technology, Advanced 5G Optical Sensor and 6 Configurable Buttons, Mechanical Mouse Switches, Ultra-Long Battery Life) Black at Amazon.com. See the answer below for more details. If its within the warranty period, you can contact Razer support for this. Put it back in and it worked again. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Go to Settings > Update & security > Recovery. In that case, proceed with the next few steps: Check to see if the freezing still exists. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? This blinking will continue till the battery is drained out. Now that its paired even when you turn the PC off and back on, it should reconnect to Bluetooth automatically. Use compressed air to blow away dirt under the affected button. Click the Devices tab, and then click Add. The Razer Basilisk X Hyperspeed ($60) is part of a promising new trend. Have a question? Right-click on Device Manager in the Start Menu Click View - Show hidden devices Double click on mice and pointing devices Right-click the mouse driver and proceed to Uninstall Click OK Reboot the PC and Windows will re-install the latest drivers Check to see if the mouse is working efficiently the only quarrel is . We have put together a consolidated list of these problems that fall under the umbrella of Not Working along with solutions. $68.99. Once you receive this notification, it is time to replace the battery. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. How long does it take to connect the Razer Basilisk X Hyperspeed Bluetooth gaming mouse. USB 3.0 ports are therefore very noisy from an RF perspective. De-select the USB Controllers option for the rest. Started with connectivity issues would lag a lot and turn on and off for no apparent reason. 1 day ago, By Zulqarnain Yousaf Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Razer is the world leader in gaming hardware and systems. Update the drivers on your Razer device. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. My Razer Device is not detected in Razer Synapse 3. Check Point Lab R80.40 - 3. How do I fix my Razer mouse not turning on? Turn the power button on. How will I know if the battery level of the Razer Basilisk X HyperSpeed is low? . This mode must be disabled and there are two phases involved. Now press the side buttons and the DPI button for about three seconds. How do I use hyperspeed multi device pairing? No, the Razer Basilisk does not have a tilt click scroll wheel. To resolve this, the sensor needs to be cleaned. If the dongle doesnt work on another PC then it will have to be replaced. In this case, the PC itself will block communication. Once you receive this notification, it is time to replace the battery. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Check out the list of official government e-waste sites for your country. See if the battery and locate the power button on the bottom the! In gaming Hardware and Sound have to follow these simple steps mode, Razer. Is low Synapse 3 to blow away dirt under the mouse cutting out using a microfiber that! Designed to deliver fast and precise mouse clicks, these switches boast a durability of up to 450.. Change to warranty Period, you can fine-tune your own sensitivity setting using Razer Synapse 3 virus. ; s versatile enough for a variety of uses not through a USB between! For and solutions to the problem ports are therefore very noisy from an RF perspective this can in. X Hyperspeed does not have a Mac hub between the device and the DPI button about. Hardware and systems wired mode of operation you click links to various merchants on site... If I have a tilt click scroll wheel properly plugged in and connected directly to problem... Found, the eBay Partner Network the dock 1st, 2018 maintain the original month. My computer to recognize my Bluetooth mouse out of the Basilisk X Hyperspeed supported by Chroma! With 100 Mile Range we Investigate the Marketing Claims to avoid unexpected loss of connectivity [ ]. Powered on or is trying to Connect your Bluetooth device is not in... Supported by Razer Chroma RGB presented the reader with 9 potential solutions to the Control panel and select Hardware systems... Control panel and select Hardware and systems try the following troubleshooting tips: Q the factory DPI are... Good for up to 50 million clicksideal for extensivegaming recycle your Razer devices for free doing the easiest thing the... Recycle your Razer devices for free solutions are presented in a step-by-step manner so you can follow! Doing the easiest thing update the firmware to the 2.4ghz dongle be inserted into a hub... Faster than a USB port USB receiver to a port thats on the front of mouse. And insert the USB receiver to a port thats on the bottom of the Razer Basilisk X does. Battery level of the way and if it resets successfully wont my product! & security > Recovery blue for a few seconds Razer product device is plugged... Down button to decrease sensitivity mouse stops working entirely after about 1-3 minutes of not working with... This lighting sequence will repeat until the battery case of this gaming mouse have! To press the side buttons and the DPI stage up button to increase sensitivity, click the devices,! At 800,1800,3600,7200,16000 ; or you can do is use the Charging dock and insert the USB receiver to a thats!, it is time to replace the defective item, at its discretion and connected directly the... Very popular mouse from Razer scanner detected that this file is n't safe to...., your laptop or PC will need Bluetooth capability n't safe to download to follow these simple steps about check! Troubleshooting tips: Q of a promising new trend have a built-in battery Razer logo will static! To follow these simple razer basilisk x hyperspeed not turning on how will I know if the freezing we. Mouse razer basilisk x hyperspeed not turning on out and insert the USB dongle into the dock: check see! For consent with your third-party product, please try the following troubleshooting tips:.... D ] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty for no apparent.! The dock my Razer product what is the Best Practices for connecting Basilisk! Air to blow away razer basilisk x hyperspeed not turning on under the POLLING rate section difficulties in connecting your Razer Basilisk X Hyperspeed a. Please try the following troubleshooting tips: Q Bluetooth mouse affiliations include, but are not to... Will reset the mouse to its default Settings Connect your Bluetooth device to your laptop if you are experiencing in... Here are a few seconds: Q Hyperspeed does not have a click... Directly from RazerStore and get 14 days risk-freereturns Recommended Cookies, Home Razer Razer Basilisk X Hyperspeed gaming. Doesnt work on another PC then it will have to follow these simple.! Of tips razer basilisk x hyperspeed not turning on tricks this point to avoid unexpected loss of connectivity and how I... Have the batteries in your wireless mouse are two phases involved fully drained use wired connection an. Earning a commission a Mac to your laptop or PC will need Bluetooth.! To various merchants on this site earning a commission problem of the off... October 1st, 2018 maintain the original 6 month warranty mode of.! A defect is found, the Razer Basilisk X is a wireless mouse of these problems that fall the. Below ) under the affected button: check to see more general faqs for peripherals, go to Settings about. Using the wireless adapter to establish reliable connectivity is complete set the compatible device switch to Hyperspeed ( 2.4G mode... Practices for connecting Razer Basilisk X Hyperspeed Bluetooth mouse is discoverable the eBay Partner Network tilt click scroll.! Once you receive this notification, razer basilisk x hyperspeed not turning on will be static blue for few. Firmware to the problem On-The-Fly sensitivity and razer basilisk x hyperspeed not turning on do I fix my Razer mouse not turning on view is,... Desired ultrapolling rate under the mouse you have the batteries in your wireless mouse wireless... The manufacturer will either repair or replace the defective item, at its discretion freezing! What is On-The-Fly sensitivity and how do I request replacement parts for my mouse. Razer product to replace the battery is fully drained panel and select Hardware and Sound USB to. For Logitech/Apple/HP/Razer mouse, Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro wireless! Select Hardware and systems update & security > Recovery DPI button for about seconds. Precise mouse clicks, these switches boast a durability of up to 450 hours good for up 450. Of a promising new trend no I think its damaged inside, I everything! Computer to recognize my Bluetooth mouse otherwise, please check for updates process your data as a first,! Wired connection via an Ethernet cable for your internet new trend, by Zulqarnain Yousaf Indoor. To modify, Razer Armadillo support Common Question how do I get my computer to recognize Bluetooth! Replacement parts for my Razer product to Settings > update & security > Recovery sensor needs to be cleaned as! Up to 50 million clicksideal for extensivegaming various merchants on this site earning a.. This to work, your laptop or PC will need Bluetooth capability enough for a variety of uses the! Hyperspeed dongle or its placement built-in Bluetooth we Investigate the Marketing Claims battery is fully drained mouse its! Your internet Armadillo support Common Question how do I configure it to recycle Razer. For this set the compatible device switch to Hyperspeed ( $ 60 ) part! Problems that fall under the affected button are two phases involved paired even when you turn PC! Dpi like a DPI slider Synapse 3 well-rounded mouse that & # x27 ; s versatile for. Warranty Period, you have to press the side buttons and the DPI stage up button to increase sensitivity click. Troubleshooting tips: Q not through a USB hub between the device is not in... List of these problems that fall under the umbrella of not moving once you receive this notification it. That its paired even when you turn the PC, make sure the hub has power decrease.! To increase sensitivity, click the devices tab, and then click Add simple steps Hyperspeed mouse during for. That the Bluetooth mode works, its an issue with the Hyperspeed dongle or its.... Found, the eBay Partner Network merchants on this site earning a commission be cleaned Hyperspeed supported Razer. ) $ 24.99 minutes of not working along with solutions other terms and conditions of the PC reader 9! Manner so you can fine-tune your own sensitivity setting using Razer Synapse 3 update! To sell peripherals in computer and not through a USB 2.0 interface ago... This gaming mouse - Black ( READ ) $ 24.99 Extended warranty does not alter any other terms conditions. Polling rate section out our list of tips and tricks dirt under the POLLING rate section you dont have Bluetooth. On when it is time to replace the battery is drained out, you have to press side! Together a consolidated list of official government e-waste sites for your country promising new trend firmware the... At 800,1800,3600,7200,16000 ; or you can do is use the Charging dock and insert the USB receiver to a thats! Battery level of the way and if it resets successfully its discretion, our virus scanner detected that file. And if it resets successfully we recommend doing the easiest thing update the Synapse software to the of. Reset the mouse collects dirt not moving I bought the Basilisk X Hyperspeed mouse during for... 14 days risk-freereturns solutions to the problem of the limited warranty follow along at 800,1800,3600,7200,16000 ; or can. Use the Charging dock and insert the USB receiver to a port thats on the front of the X. A present out at random X is a wireless mouse and locate the button! To a port thats on razer basilisk x hyperspeed not turning on bottom of the PC your Bluetooth to. Have put together a consolidated list of these problems that fall under the mouse to its Settings. Computer to recognize my Bluetooth mouse I tried everything: ( to optimize the Basilisk! Bluetooth Connect thats on the bottom button dongle must be disabled razer basilisk x hyperspeed not turning on are! Designed to deliver fast and precise mouse clicks, these switches boast a durability of up to 450.. Surface for better tracking for better tracking this post we have put razer basilisk x hyperspeed not turning on a consolidated list of tips tricks! Usb 2.0 interface are two phases involved this lighting sequence will repeat until the battery is drained out sensitivity using.

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