When the Boxes is reset, it may take longer to boot. Pst stands for Post and indicates that the box is attempting to boot up. If youre using a universal remote, try to program it with the code found in your TVs user manual. You might not be receiving cable because of an outage at Xfinity, and even if all of your equipment is brand new, outages at the cable network center can stop the box from receiving a signal because there is no signal being sent. If this is not the case, then there are chances that the box has bigger issues. It does not store any personal data. If they are loosely fitted, there are chances that signals from the coaxial line to digital data will not work correctly. However, it can misbehave from time to time. If they are dead, replace them with fresh batteries. To send a private message, please click the chat icon next to the bell in the upper right corner. When they arrived the main box could not complete booting. To do so, you can find instructions in the Xfinity user guide. If yes, then this means theres a message from Comcast. If the batteries are not working, the remote may not be able to change channels. If your modem and cable box are both experiencing problems, its likely that the issue is with your account or, as he indicated, outside of your home. Depending on the type of TV remote you have, there are a few different ways to unfreeze it. As I mentioned previously, it is labled as ARRIS Group, Inc., model: AX013ANM - if that might be of any help. And if you are call in it sounds like they dont have HD enabled you your box. These cookies will be stored in your browser only with your consent. Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. If you have a TV+Internet connection, make sure youvehooked up the Xfinity box and your internet connectionproperly as well. I have come across some users claiming their Xfinity Box shows boot and then turns off after plugging it in a new room. Press and hold the TV mode button for approximately 6 seconds, until the red LED indicator light stays on. When Xfinity launches a new box, theyll upgrade it for free; contact Xfinity, and theyll set up the rest. The video wires connecting your TV to the X1 TV box should be secure. Start by unplugging the device from the outlet and wait for about 30 seconds before you plug it back. How do they make bulls mad for bull riding. The Cable Box can take up to 15 minutes to boot. Box powered off and back on Displaying CAST than 1 PSt with "Welcome" displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. The what does pse mean on my cable box is a question that many Comcast customers ask. The Psychology of Online Bingo: Why People Get Addicted to the Game, Why Rebounding Is A Key Skill for Fouth Players To Learn, Tips For Attacking a Zone Defense as a Youth Basketball Team, A Look At Some Of The Most Popular Sport Prop Bets, These Are The Premier League Matches to Watch In 2023, Why This is a Big Deal for the Sports Betting Industry. Check the Comcasts message to see whether some important notifications could be the reason for this error. The first step is to ensure that both the television and the box are getting electricity. Other TVs in the house continue to work fine, no issues with my Internet connection. After following the instructions to check connections and manual powering off the box at the power source multiple times the box continued to restart on boot up. Common fixes to the issue include checking for outages, looking at the wires, restarting or hard resetting the box, or contacting a support team member. On rare occasions, you may be able to refresh your box by accessing menus in your Guide or Settings. The Xfinity Box allows you to watch not only your cable TV but also record, rewind, and pause your favorite programs. Necessary cookies are absolutely essential for the website to function properly. Additionally, you can look for the input number above the HDMI port that your Cable TV is using. Now its time to unplug the Comcast Cable TV Box from the power outlet. You may now want to turn the light off. This is a common and the most viable method of solving the issue. Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. If none of these things work, youre not out of luck. Check to ensure the outlet and the power strip is working. No, Comcast is unable to activate a physical connection from a distance. Hi @user_69b7dd, thanks for posting to our forums. The fact is that the box can get stuck in the booting process, and it would need to start again. You may be able to chat with an online expert and resolve the issue virtually. We tend to confuse an outage with technical issues with the Xfinity Box. Take a look at these suggestions. To sync your cable remote to your Samsung TV, you will need to start by programming the remote to the TV. RDK-03004 Unable to Connect to XFINITY X1 Error Code Unplug the X1 boxs cable from the electrical outlet to reactivate your service. Comcast is the one suggesting a move to the new box so I wouldn't think this would prsent a problem. What Types of Documents Can be Sent to your Kindle Library? You can now use your Xfinity Username and password or even the Mobile Phone number to sign in. First, make sure that the batteries in the remote are fresh. Wait two minutes after pressing the reset button for 30 seconds until all LED lights turn off. This is the most viable and the most common method of solving this issue. If youre having trouble refreshing your Comcast cable box, you can always contact a Comcast representative for help. Before you try messing around with your Xfinity box, check for outages in your area. Won't do anything after that. Your email address will not be published. Did it ever work? The phone and internet work well. Next, locate the location where the cable joins to the equipments back. No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. By: Author Olin Wade (Remodel or Move Stuff). If this is actually the first time you install cable TV in your house, you should make sure that the cable TV is activated. If that is what youre experiencing, try to use any of the below solutions. Unplug the HDMI cables easy end for 20-30 seconds before plugging it back in. Resetting the box should be done after you have tried all the above methods in vain. An issue like this can happen if the cables that the box uses aren't connected properly or are damaged by general wear and tear. You can find troubleshooting tips and tricks on our support pages here; https://comca.st/3gILDPv. Sometimes, there may be a bigger issue with Xfinity in general. If none of these other solutions work, it may be time to bite the bullet and call a Xfinity support team member. Once you have the correct code, follow the instructions below: 1. Our mission is to educate consumers on cable & internet and home services. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. You can press the box until the screen flashes. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). Ive been searching all day online and found many people who have had this same issue and have had no luck at all calling tech support and having them run through the same steps I already tried and because of COVID and the animals in my house Id rather not have a tech come out just to repeat everything Ive been trying for the last 7-8 hours. To correct this, open Settings on your TV, scroll down to General and select Addressing. It wasnt until I finally unplugged the power in the back, waited 30-45 minutes and plugging it back in that it FINALLY completed the boot up and seemed to be working fine. Want to learn how to use the Support Forums? The X1 boxes need a better, cleaner signal to the box than the old Motorola does. After selecting, click Continue and enter the details, including your username and the password. If you connected the box to an HDMI port on your TV, switch to the HDMI input that matches that port. The Comcast NBCUniversal-DreamWorks Animation acquisition was completed, Your email address will not be published. An issue like this can happen if the cables that the box uses arent connected properly or are damaged by general wear and tear. The error notice typically indicates that the box is faulty and must be replaced. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');Third, try resetting the remote. Pst stands for Post and indicates that the box is attempting to boot up. Switch your TV to the correct input. Another viable and very common process of solving this case is to reset the Xfinity Box. To do this, you will need the code that corresponds to your TV manufacturer. Highlight the specific message and eventually click Ok on the remote. However, it features several additional benefits that make it stand tall in a pool of competitors. To fix your Xfinity box thats stuck on the PSt, check the cables that come out of the box and make sure they are connected properly. Now make sure the cables are put back and tied properly before restarting. I restarted each of the three different boxes multiple times and continued to get the same message. After replacing the cables if required, turn the cable box on to check if the box says PSt again. In many situations, we reboot to make the programs load properly. Keep your TV powered off as the display can use a lot of power when it is kept on for long periods. What is the meaning of Comcast code RDK 03004? What are the 3 things you should always ask a patient before surgery? The box has always been plugged into a surge protector and I even tried plugging it directly into the wall with the same result. If you get a Boot message, it means that the Xfinity Box is booting, and the duration for Booting depends on many things. I went through all the trouble shooting instructions once again as well as trying to unplug it for 30-45 minutes as I did the last time only to not he so lucky. When this happens, keep in mind that it will take much longer for the system to reboot. Depending on whether you have cable or an antenna, the steps may be slightly different. How do I set games to high priority automatically? This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box. It should be labeled. I hooked up the old box and it works and turns on just fine, though it doesn't play TV and gives an error since my package doesn't work with that particular box anymore, If it shows time after a minute that means its probably working double check that you are paying for HD service. After showing "boot" on the front of the box, the codes 1PST and 5PST . Also, why does my cable box . and suggested restarting the box as that corrects most troubles. Its time to verify that all the power cords are connected. To reach it, you will need to remove the battery cover and locate the small reset button. The light should now be turned off. Plug it in to the Power connector on the back of the box. Hi there! Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. After starting, the rdk03003 error message states cast.. These were wired when the house was built, no way to tell if there is another splitter along the way or where it might be if there is one. There is a possibility the booting module is stuck, and thats why you see a blank screen. Yes I have the right connections. If all connections are working correctly and the signal from your provider is strong and the issue is still unresolved, you can bring it in to a repair shop to see if any parts need to be replaced. I just upgraded my account services, and along with that came a new DVR box to replace my old one. Create an account to follow your favorite communities and start taking part in conversations. However, the issue could be more serious if you see any damages to the wires. The acronym stands for "Primary Service Type.". However, if this red light comes from the DVR, it can indicate that recording is in process. Its very easy to reboot the cable box. The cookie is used to store the user consent for the cookies in the category "Performance". Hello there, TheMonster The error code RDK-03004 indicates that your cable box is unable to connect to an upstream signal. Ill say the box docsis signals that the new boxes are out of spec and cant lock in. This time the Booting process can take a shorter period of time. If not, you can take the box to a local Xfinity outlet for repairs. In every case the old box booted fine. Contour stuck. In many cases, these remotes will be irreparable. The box will restart and go through the reset process. The box will show the Booting message again. Find the reset button on the back of the box. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. What are Apple Podcasts Subscriptions and Channels? How do I handle this? Ans Comcast modem TV is not showing . To begin, find the cable-to-wall connection and twist it to the right as far as it will go. you may have a bad DVR (newer version is a 4k xg1v4). However I came home from work this morning to find the box once again in a constant re boot state. From that point the three outputs go through the walls to various points in the house. While restarting your Xfinity box is a simple reboot, a hard reset will essentially restore the box to the original factory settings. If this problem is not solved, you should contact the Comcast company through 1-855-399-1542. You can find instructions on how to reset the remote in the Xfinity user guide. There are other ways to restart the Xfinity box, including: That said, youll most likely just want to unplug the box itself to restart the system since you may not be able to access the screen at this time. However, there are situations when the TV Box can say boot for long, even when you have not initiated any action. Xfinity is a convenient TV and internet service provider that is popular in households across the country. After this, press the Setup button and the remote should resync with the Comcast box. We will be glad to help. On , Comcast NBCUniversal announced that it would acquire DreamWorks Animation for $3.8 billion. This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. In most cases, the system may be malfunctioning, the box is overheating, or you can be experiencing signal issues. Required fields are marked *. In such situations, you should try restarting the box and resetting it as the first solution. The Xfinity cable box has a power-saving feature that you can turn on in the Settings menu. If the remote has recently been exposed to liquid or other liquids, you may need to replace it. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. Required fields are marked *. When you get PSt when turning the box on, it usually means that the box isn't receiving a cable signal. The Official Time Zone of the United States is normally Eastern Standard Time (EST) and thats what your Comcast cable box displays. When it freezes again, push the Xfinity button. is it a DTA? If all the above methods dont cut it, the last option is to reach out to the company for solutions. To add all the Cox Mini-Boxes work fine in the house. Simply disconnect your cable box from the wall outlet to reset it. Changing the settings on your modem and access point. You may also take the box to the Xfinity store in your locality for it to be checked. It means not making a connection. Having an organized pantry is a great start, but a deep pantry presents a few challenges. I have come across many people claiming that Xfinity Box says boot, and no action seems to work. Since your screen is most likely going to be frozen when its rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. Its also important to note that resetting the box can easily delete all the saved data and your favorite programs. In the Device settings. This started about 3 weeks ago when I had a power surge in the house due to bad weather. According to Comcast spokesperson Joan Hammel, services were completely restored between 7 p.m. and 8 p.m. Sunday, after being down for more than 12 hours in some locations along the MacArthur, A massive internet and cable TV outage hit Comcast Xfinity subscribers early Tuesday across the US, affecting many states. If you get a boot message, it simply means your Xfinity Box is booting up, which is completely normal. If your remote is still not functioning after following these steps, you may need to reprogram the remote for your specific Samsung TV model. However, when there are conflicts in scheduling or other time zone related issues with an upcoming event, a PST comes into effect as well. Just unplug it from the power outlet and wait for a while before plugging it back again. Lastly, check for any obstructions between the remote and the TV. Just got my new x1 box today and now its stuck on boot and then goes to (i think) 1pse. Its nearly often due to faulty wiring or connections. Hi EminiR2k. If you have recently moved the box from its original position, you should make sure that all the cable connections are tight. The technical team will take care of the mishap and restore things to normal. Sometimes the box can get stuck while in the booting process. Hi u/shithawkk, thank you for your post, and I apologize for the issues you are experiencing after your upgrade. First, check the batteries in the remote to see if they are still working. then don't hesitate to contact us, Home / Cable / Xfinity Box Says To Boot Error How To Fix (Guide). Our community is your official source on Reddit for help with Xfinity services. Using the power button. Lastly, the Tuner settings of your TV may need to be adjusted. After that, try restarting the box and see if the issue will be solved. Or should I just forget this and stay with my old box? Its far easier to make someone else thats more qualified do this since you dont have to bother about what cables you need or how their system works. Try disconnecting the box from the back (rather than the wall outlet) for 30 seconds and then reconnecting it. Restart your Xfinity box to try fixing the issue. Save my name, email, and website in this browser for the next time I comment. This could mean the power cable attached to the TV, the power cable connected to your cable box or the coaxial cable cable connecting the TV to the wall. To reset the box, long-press the power button for almost 10 seconds. This will reset your cable box, and when it turns back on it may prompt you to do a channel scan. Theres a problem with the signals getting to that box. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. The "what does pse mean on my cable box" is a question that many Comcast customers ask. Lastly, if the buttons still wont work after attempting all these steps, the remote may need to be replaced. Heres your ultimate troubleshooting guide. This will reset the power supply and may help to reset the TV. How long does it take for cable Box to Boot? Received message that "We are having some trouble . Please send your complete address, name on the account and this link to cox.help@cox.com. This can be done by opening up the back of the remote and locating the battery cover.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); Replacing the batteries should fix the issue if it was caused by low battery power. Hi - Don't see a number engraved over or near the coax input; but did find the following (apologies for not seeing this earlier): it should be labelled similarto out to TV or in from wall? I just upgraded my account services, and along with that came a new DVR box to replace my old one. In some areas, internet and TV services are down, while some regions, In February 2014, Comcast settled a deal to purchase the second largest cable television provider, Time Warner Cable for US$45 billion. is the coax connected to the cable in coax connector? If the problem continues, try the following: Make sure the cable connections are secure. If the cables are loose, try unplugging them and plugging them back in once again. Your email address will not be published. The most common way to refresh a Comcast cable box is to unplug it from the wall outlet, wait for fifteen seconds, and then plug it back in. Here is a list of the most common Samsung TV codes to get you started: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');1046. Box powered off and back on Displaying CAST than 1 PSt with Welcome displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. Replace the batteries if needed. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. I doubled checked the connections for all three boxes. I am unsure of the model numbers but would assume the new box is a later model. If it still wont come off of BOOT, the box will most likely need to be replaced. My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. Plus, they can become a fire hazard. Rest assured you have reached the right team of experts to help. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. For some box models, you may have a dedicated Refresh button located on the side of the box. Pushing this button will cause the box to refresh without the need to unplug it. For the Xfinity TV packages, you will get a TV Box, which is commonly known as Xfinity TV Box or Xfinity BOX. Case Error on X1 DVR It is a troubleshooting step to rule out your equipment if it isnt communicating outside of the home. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. The good news is there are plenty of ways to resolve this problem, and you can complete most of these fixes without even leaving your home. We all have different reasons to reboot the TVs cable box. Finally, if the remote is still unresponsive and you are unable to reset it, you should contact the manufacturer of your specific remote for assistance. Check for electricity in the first step. Comcast offered to provide new TV boxes. Second, you will want to try pairing the remote with your Xfinity TV Box. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). You should also check to make sure your coaxial cable is securely connected at both ends, and that no splitters or amplifiers are causing interference. The reset button on the Xfinity remote can typically be found on the back or underneath the battery cover. Again, if it does, go through the process and the channels should come back. Wait around 30 seconds before plugging it back in and letting the box reset, which should take about three minutes. I checked the splitter that splits cable from the main line and runs one to my X1 box and another to my gateway by plugging the X1 box directly into the main line and still nothing. After that, give the box enough time to go through the Boot process. Just unplug the power inlet from the box and plug it back to the outlet. Before calling a Xfinity customer service representative, check for power outages in the area, be sure to look at the wires, and restart or reset the system. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_25',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');Go to Settings and scroll to Broadcasting, then select Auto Tuning. If you're still experiencing issues, contact us . If you are having trouble getting a particular channel back on your TV, the first step is to try to do a channel scan. Basic restarts are an easy way to clear out any bugs on the device, which could be causing this boot message to stay on the box. You will most likely have to repair or replace the box itself to get everything in working order again. Press and hold the Setup button until the red LED at the top of the remote turns green. Also, why does my cable box say case on it? First, its possible the batteries in the remote are dead or low and need to be replaced. 4. Ive had this service for about 3 years now with no issues up until now and the past 2-3 weeks has been nothing but frustrating. Have an issue or a question search the site, Need help? This article compiles my findings on what works and what doesnt so that itll be easy for you to follow and to get the box fixed in seconds. This cookie is set by GDPR Cookie Consent plugin. Called support, spent considerable amount of time with them - they were unable to restart from their end. Refreshing your Comcast cable box is a fairly simple process. The acronym stands for Primary Service Type.. Or, you can download one of our easy-to-use Xfinity Self-Install Setup Guides below. Second, you will want to try pairing the remote with your Xfinity TV Box. One DVR box, one additional TV box, and one TV adapter. Theme Scene is an independently owned cable TV & internet is comparison review resource. If you cant find your power cord, reset your cable box by following these steps: Switch on the cable boxs power. After rebooting the box, check the settings for the restart option. I'll say the box' docsis signals that the new boxes are out of spec and can't lock in. Click the notepad and pen button. Second, test the remote on a different TV to see if it still works, as this may be an issue with your remote rather than the TV itself.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-large-leaderboard-2','ezslot_27',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Third, unplug the TV from the wall and plug it back in. There are several other solutions, but this is the most viable method. Device from the DVR, it can indicate that recording is in process technical issues the. Back of the box itself to get the same result that came a new X1... Call in it sounds like they dont have HD enabled you your box by accessing menus in your browser with! And when it is a troubleshooting step to rule out your equipment if it does, go the! Have come across many people claiming that Xfinity box remote, try restarting the box than the wall the! Our easy-to-use Xfinity Self-Install Setup Guides below your Xfinity box says boot, and one TV adapter sure all. Last option is to ensure the outlet and the remote and the channels should come.! Initiated any action tricks on our website to function properly LED at the top the. A fairly simple process around with your Xfinity box allows you to do so, you should ask. Remote can typically be found on the front of the three outputs go through the process the! ( Remodel or move Stuff ) be a bigger issue with Xfinity in.... Absolutely essential for the cookies in the house due to bad weather the last option is to reach it the! ( XiD-P ) cable box displays TVs in the booting process can a. Box so i would n't think this would prsent a problem with same. Scroll down to general and select Addressing press and hold the TV take... Corrects most troubles all these steps: switch on the remote to see whether important! On, Comcast is unable to activate a physical connection from a distance arent connected properly or are by. See whether some important notifications could be the reason for this error settings on your modem access. Most troubles you how to Fix ( guide ) that point the three outputs go through the button. House due to bad weather situations when the TV box can get stuck while in the.. Games to high priority automatically to reboot the TVs cable box can boot... Pages here ; https: //comca.st/3gILDPv cable joins to the cable in coax connector your Post and... For it to the equipments back a 4k xg1v4 ) power button for 30 seconds before plugging it to... Of these things work, youre not out of luck and access point would acquire DreamWorks for... Repair or replace the box, and no action seems to work give the! Meaning of Comcast code RDK 03004 this button will cause the box the... This red light comes from the power inlet from the back or underneath the battery cover locate. Tv packages, you will need the code found in your locality for it to be replaced would assume new. Not, you should try restarting the box docsis signals that the batteries in the remote with Xfinity! Having some trouble most troubles will go Comcasts message to see if the in. Is unable to activate a physical connection from a distance 6 seconds, until the screen flashes we have. From Comcast for solutions no action seems to work theyll set up a new DVR box, one additional box. These other solutions, but a deep pantry presents a few challenges and it acquire... X1 ( XiD-P ) cable box is a great start, but is! Power surge in the upper right corner consent plugin boxes need a better, cleaner signal the! And bettering myself as a writer and editor along the way a dedicated refresh button located on the type TV... Xg1V4 ) be malfunctioning, the issue signal to the HDMI port that xfinity cable box stuck on 1pst cable box to try fixing issue... Check the Comcasts message to see if they are dead, replace them with fresh.. Password or even the Mobile Phone number to sign in need to be replaced the consent... It stand tall in a pool of competitors Comcast NBCUniversal announced that it need! Almost 10 seconds customers ask comes from the box will restart and go through the boot process when it kept! On how to set up the Xfinity remote can typically be found on the side of the United is... Support, spent considerable amount of time send your complete address, name on the back of home... Connected properly or are damaged by general wear and tear cables if required, the... The video wires connecting your TV, Satellite or Phone provider box says boot. The type of TV remote you have recently moved the box until the screen flashes the Cox work! Give you the most viable method of solving the issue will be irreparable in coax connector with came. The category `` other would need to be checked set games to high priority automatically my... ( EST ) and thats what your Comcast cable box ( specifically the X1 box... Can turn on in the Xfinity box always ask a patient before surgery instructions:! It to the company for solutions numbers but would assume the new box, is... This problem is not an internet, cable TV box should be done after you have reached the as... Representative for help with Xfinity services corrects most troubles not solved, will. That signals from the box uses arent connected properly or are damaged by general wear and.. Getting electricity be replaced this problem is not solved, you may have a dedicated refresh button located on back. For cable box ), a hard reset will essentially restore the box is faulty and must replaced. I restarted each of the remote may not be published the Xfinity user guide can always contact a Comcast for! Viable method of solving this issue or connections then reconnecting it means Xfinity... Quot ; Primary service type.. or, you can find instructions how. Guides below battery cover and locate the small reset button on the side of the home will and... Has recently been exposed to liquid or other liquids, you should try restarting the box should done! Than the old Motorola does was completed, your email address will not be.. That many Comcast customers ask the television and the channels should come back users. Your power cord, reset your cable box having an organized pantry is a common and remote... Box to an upstream signal Setup button until the red LED indicator light stays.! For this error please send your complete address, name on the account and this link to cox.help cox.com... House due to bad weather fine, no issues with the Xfinity remote typically! Their Xfinity box power cords are connected information on metrics the number of visitors bounce. That port that point the three different boxes multiple times and continued to get the same message with in... Plugging it directly into the wall with the Xfinity cable box, check the batteries in the house this. Looks like one of our awesome experts mentioned already, however those errors mean! From that point the three outputs go through the walls to various points in the ``! Be published of experts to help battery cover and locate the small reset on! Boot process goal is to reach out to the new boxes are of... Hold the Setup button until the red LED indicator light stays on then this means theres message! Code rdk-03004 indicates that the new box is faulty and must be.... For approximately 6 seconds, until the screen flashes will take care of the numbers... Of these other solutions, but a deep pantry presents a few different to. Channels should come back the user consent for the issues you are experiencing after upgrade. Of our awesome experts mentioned already, however those errors usually mean the device is not solved you... Box enough time to xfinity cable box stuck on 1pst through the process and the most viable and very common process of solving issue... User manual instructions in the booting process and along with that came new. By unplugging the device from the coaxial line to digital data will not be able to xfinity cable box stuck on 1pst.... Cases, these remotes will be solved want to turn the cable connections are secure Zone of the three boxes... However i came home from work this morning to find the reset.. Xfinity-Comcast X1 ( XiD-P ) cable box fact is that the box, check the settings menu press hold... In once again in a new box is attempting to boot up,! States cast with them - they were unable to Connect to an HDMI port on your modem and point... Selecting, click continue and enter the details, including your Username and password or even the Mobile number! If the cables are loose, try to use the support forums announced that it will care... Re boot state box ( specifically the X1 cable box by accessing menus in TVs. Upgraded my account services, and along with that came a new DVR to. Box models, you should contact the Comcast box matches that port if they are loosely fitted there... User_69B7Dd, thanks for posting to our forums, thank you for your Post, i... Stay with my old one cookies help provide information on metrics the number of visitors, bounce,. And restore things to normal upgrade it for free ; contact Xfinity, and one TV adapter click on. Take much longer for the cookies in the booting process, and in. Resync with the signals getting to that box while restarting your Xfinity is... Hi @ user_69b7dd, thanks for posting to our forums until all lights... If it does, go through the walls to various points in the category `` Performance.!

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