Within the U.S., FedEx also will assess this fee if the address is a P.O. Once complete, submit the online claim form. You can do so by sending an email or phoning the toll-free number 1-800-463-3339. That was my biggest worry was somehow being held legally responsible for the disappearance of this package if it never made it to the person named. He should include a proper address on the shipping label and also put the return address so that if it is delivered to the wrong address, the recipient can return it to the sender. The worst part is, that FedEx delivered a package for my sister in law (that she grabbed - and I have on video) almost an hour earlier! Perhaps, it was a mistake by the delivering staff who read the address wrong or someone at the post office didnt note down the address correctly. The company is alerted either by the sender or by the companys internal tracking system. Clearly different addresses, both clearly labeled on the houses. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and whos job it is to locate it. FedEx outages reported in the last 24 hours. The first thing you should do is call FedEx right away. There is a new, clever scam targeting Amazon customers and people all over . First, the phone number appears to be from someone's personal number. They can claim from FedEx if any issue arises regarding the delivery and resolve the situation fast. Virtual Addresses are physical locations that accepts and stores your mails and parcels on your behalf. Even something like Park St. instead of Park Ave. makes a world of difference. FedEx delivers my packages to 1 house court. It is good practice to abbreviate any directional or street type (i.e., N, S, E, W or S.T., AVE, FWY). Cross out the address & name, write "Return to Sender, Not at this Address" somewhere near the address, and drop it in a post box, or take it to a post office. So, If FedEx has delivered to the wrong address. Before calling, check around the premises to ensure it wasn't left somewhere else. This may cost you an additional fee. This is an excellent standard to follow. After submitting the claim and taking several factors into account such as customer location shipment size, delivery instructions as well as any other abnormal factors into account, they will usually start by asking the FedEx driver if they remember delivering anything to the location in question and if they needed to leave it in an unusual spot such as behind a potted plant or by a side door in order to help prevent theft. It probably depends on your state law. If this is the case, they can send a driver to that address to pick up your parcel and deliver it to you. I did recently order an Amazon package and have already received it. Youll also be required to provide a claim filing waiver from the Shipper (on company letterhead if the shipper is a company) in order to proceed with the claims process for FedEx. FedEx is very fast regarding its services. With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries. Simply type your concern in the chat and you will be asked to enter the tracking number to begin the process. However, you may visit "Cookie Settings" to provide a controlled consent. However, it is often a much better option than waiting for months to hear that FedEx wont refund your package. Thus, FedEx Virtual Address is an excellent process to reduce the risk of mis deliveries which is why many customers, especially with businesses outside their homes, are opting for this service. What do I do if FedEx delivered someone else's package? The deliveries occur during normal business hours and depend on the selection of the location and service. Many shippers see these as a part of doing business, but there are many fees that you, as a shipper, can stop. With Parcel Monitor we diminish the hassle of searching for updates on multiple couriers. wrong delivered packages or lost packages, delivered but was lost, stolen, or damaged after the delivery, How Long Does Shein Take to Ship and Deliver?. 2 How do I stop UPS delivering to the wrong address? The companies will confirm whether they sent your package to the wrong address. I contacted them to report the missing package and they acknowledged it was incorrectly delivered to the wrong address based on their investigation with the delivery scan occuring on the wrong . I'd call Amazon Customer Service; they'll probably tell you to keep it. Select Manage Delivery, then Edit Delivery Address. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 2 Scammers send a text message with a fake shipment tracking code and a link to update your delivery preferences. If you have doorbell camera footage, be sure to share it with . By clicking Accept All, you consent to the use of ALL the cookies. Can I change the delivery address of my package? Nick Durante is a professional writer with a primary focus on home improvement. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Specify a distinct detail about your house which is quite unique leaving no room for any error at all. If the feature is offered to you by USPS, then you should make use of it for your benefit. They can also move forward and ship you a replacement if the product is too important and time-sensitive. If FedEx has enough evidence and proof that the driver has left the package at the doorstep of the house address mentioned, then there will be no refund from FedEx. We also use third-party cookies that help us analyze and understand how you use this website. Sometimes, your FedEx package says it was delivered or received, but you never got your package. Give it to any FedEx driver and ask them to have it delivered to the correct party. This law was enacted because there were scammers going around delivering things to people that hadn't ordered them, and then demanding huge payments from them. Have you tried to contact their customer support? What NOW???? In this case, the message says it's from FedEx. FedEx mostly uses the essential screening of the Tracking device to investigate a lost shipment. Can I refuse to accept an international package? So it looks like an honest mistake and not a scam. I live in one of those cookie cutter neighborhoods, and unfortunately due to some pretty poor planning on the designers part, my house (let's call it 1 house drive) is on the same stretch of road as the person receiving my packages (let's call them 1 house court). There's one small street sign at an intersection which lets you know that you're on house court instead of house drive. Ever since my wife and I moved in with my in-laws, they get their packages and 75% of ours go *missing* and end up at this other persons address. If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. If the sender put the wrong address on the delivery then they need to contact customer service to request support and see if they can retrieve it from the other address or not. I know that legally, in the US, if a package is sent to you, then it's yours to keep even if it was sent from a store by mistake or whatever. Refund Retriever's primary focus is FedEx and UPS parcel invoice auditing. Downdetector only reports an incident when the number of problem reports is significantly higher than . Both Federal 2 and Maine law prohibit anyone who sends you merchandise you did not order from billing you for it or from pressuring you to return it. If your answer is recently, please read on. Amazon) and ask them to re-ship it to your correct address. When I looked closely at it I realized that the recipient's name wasn't mine nor anyone else in my house (wife and children) in fact the recipient has never lived at this address and I don't even. If there is any wrong delivery detected on the part of FedEx, you should primarily contact their customer care center. Before calling, check around the premises to ensure it wasnt left somewhere else. If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. 6 What do you do with a FedEx package that isnt yours? Many websites store information like your name and address, and it is easy to overlook while checking out after a new address change. It is liable that you might overlook this part while ordering your delivery. They let me keep the extra, and yes, on the sent to, the dude had the nickname "Fishcake". FedEx Mobile Tracking is the most convenient tracking equipment. Am I now legally responsible for this package? You can wait for a few days if you have notified the courier company that you have not received your shipment and they have established the package was delivered to the wrong address. For more information, please see our FedEx employees might steal it from you if you do not declare a value on the package during shipment. Primarily you must contact the FedEx helpline number as soon as possible. If you are in the US youll go to https://www.fedex.com/en-us/customer-support.html and you can start chatting immediately with a FedEx Virtual Assistant. New comments cannot be posted and votes cannot be cast. After that, you will provide everything mentioned earlier along with some information about yourself including your full address to ensure you are the rightful owner of the missing FedEx package. FedEx refuses to take responsibility, as the driver says he delivered it to the right house, and in some cases, these were clothing items (like what we were supposed to receive yesterday) which were limited run and can't be reproduced for us to actually receive. Obviously, if you printed the wrong address on the shipping label, didn't include a return address, or poorly packaged the item, it's 100% on you to compensate the customer with a new shipment or a refund. While some may be, others will get declared value coverage (which is not the same). Use correct spelling: Eliminate spelling and typographic errors. When a shipper inputs an incorrect address when creating a shipment, the carrier will attempt to correct this address for a hefty fee. 1 What to do if FedEx keeps delivering to the wrong address? To ensure that the package will not be misdelivered to another, wrong, address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. If the sender put the wrong address on the delivery then they need to contact customer service to request support and see if they can retrieve it from the other address or not. A reroute is a request to change a delivery address from what was originally on the air waybill or shipping label. Is this really the case? Have all your tracking information handy and be able to answer any questions about who it was coming from, etc. What does it mean when your boyfriend takes long to reply? For more information, visit Data Security Page. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and who's job it is to locate it. Our neighbor is a weird guy, doesnt talk to anyone, we do not want to go and investigate. This meeting may be taped. Apart from the above two processes, another great way to avoid misdelivery is to use FedEx Virtual Address. and our In fact, if you continue to inquire about refunds, FedEx will often tell you to refer to their $100 standard liability limit. Refund Retrievers services include specific reports to identify duplicated address corrections. USPS recommends official Postal Service standard suffix abbreviations. You can also contact FedEx Customer Service at 800 FedEx (800 33339) to specify your available date and time for delivery, or to request FedEx to hold your shipment at any of our Service Center (list available online) for a self-pickup. If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbors house or leasing office). Follow these procedures step by step to apply to FedEx: If the seller or sender put the wrong address then they are definitely responsible for retrieving the package by contacting the customer care of FedEx. They carry little package scanners that look like Star Trek tricorders. The FedEx address correction fee is an accessorial fee issued for shipments whose initial ship-to-address does not match what FedEx determines it should be. This cookie is set by GDPR Cookie Consent plugin. Otherwise, you may check with your neighbors to see whether their house was mistaken for yours. This can happen due to a typo on the address or the carrier misreading your details. When it comes to other things that could be out of your hands in . Create an account to follow your favorite communities and start taking part in conversations. Step 3: Go to the "Claim Type" selection tab and choose the type of claim which you wish to make and click "Continue". The cookie is used to store the user consent for the cookies in the category "Other. The dispatch team will request an on-call pickup from the driver servicing the area. Said delivered, but no package here at correct address for shipping. Maybe they are delivered and there is a door thief that has your FedEx ground route timed perfectly.etc. babystacks 1 yr. ago. Brand Namecooltex TypeChipset . After graduating from Texas A&M University in 2001, he graduated from the University of Houston in 2004 with a JD and MBA. box ZIP code. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-large-leaderboard-2','ezslot_18',156,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-leaderboard-2-0');Conclusion: From the above discussion, it is evident that FedEx never misses a delivery if the address and the other necessary details are mentioned in the correct format. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). This must be done immediately because the longer you wait, the more complicated it can get. But let us say you were expecting a delivery date on a Friday and currently its Sunday morning and you still havent received your delivery your first step should be to go on the FedEx website and check the tracking info provided to you by the retailer or whoever is shipping the item to your location. 8 What to do if UPS does not deliver your package? Calling back can result in high connection fees and costly per minute rates. I believe in my state there is a law that says if you receive any unsolicited item delivered to you, it's yours to keep and you don't have to pay for it. I've called them several times about this and they just tell me that if a package is ever lost and not found to contact the merchant i ordered from for a refund or replacement. Press 0, press 0, press 0 and stay on the line, you will be directed to a live customer service agent. The FedEx address correction fee is our topic of discussion here. You should not lose any paper or message or any evidence whatsoever regarding the shipment in question. Download the FedEx The driver can rescan it and code it as "refused" with the description that the named recipient moved or does not live there. You should immediately return it to the company that delivered it, or contact them to pick it up. How to contact the FedEx customer care center? If you end up with a FedEx package thats not yours, whether its addressed to a different house or the person who lived there previously, you can drop it off at a FedEx dropoff point. Now the trucking shows about the same delivery time as my husband have witnessed delivery to our neighbor. Accessorial fees and surcharges are a considerable part of any shippers yearly shipping costs. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: Reach the right person the first time, our contact forms will help you. Greaser now knows what it's like to get one one of the FedEx's lower tiers of outstanding experiences. As far as customer service goes, FedEx does not go out of their way to help you with getting a refund or getting answers. Hey everyone, my apologies if this isn't the right subreddit for this. Who is responsible and who pays the cost of misdelivered shipments? * Required fields are marked with an asterisk (*). Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Follow the automated prompts to connect to a FedEx representative. Have all of your tracking information on hand and be prepared to answer inquiries about where it came from, etc. If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. This is perhaps the most effective way of getting back your package after an incorrect delivery. I ordered laser levels from Home Depot, which shipped them FEDEX. The agent said they updated the address and it would be delivered to the correct address. Really frustrating that I can not get this resolved and am out over $500. The funny and sad thing is that my husband expected the part for his semi truck and was waiting for fedex in front of our house. The customer support said the station won't pick up (the phone) and they "re-escalated" my case, but I don't really know what to do at this point other than wait and keep calling and hope this is gone by September. Prevention is always better than cure. . If a well-meaning person is asked to sign for an unexpected package they are likely to mention that they were not expecting a delivery from FedEx and this may prompt the driver to check the delivery address to make sure they are in the right place. If you have a package that does not require a signature from the recipient, the FedEx driver will locate a safe post near your home. Absolutely not Definitely yes More answers below Sharon Beck Upvoted by Sheila Kousaie You can file claims on all FedEx Express, FedEx Ground, and FedEx Freight shipments. Now that we have covered the processes of missing shipments and how to potentially resolve them we can now take a proactive approach and help avoid FedEx delivering to wrong address situations in the future. 6th time in a row this has happened with FedEx. It doesnt happen with any other delivery service. This is especially true in neighborhoods with similar looking houses. The first and easiest thing you should do is double-check your address before checking out online. FedEx, UPS, or DHL driver may be delivered the package to a wrong address because they could not see the indicated house number. I live alone and do not frequently order anything. You should have your tracking number handy. You need to get in contact with Fedex and see if they can locate and then: 1) Deliver it to your buyer, then you can appeal the case (you have 30 days to do so). How much weight can you lose by stop drinking soda? Look into address verification software. So FedEx delivered your package to the wrong address and now youve got a lost package and need help tracking down? The cookie is used to store the user consent for the cookies in the category "Analytics". Anyone else have this issue? 4 What to do if FedEx delivers package that isnt yours? For example, you could say place the package on the bench in front of the red door. Have you tried to get in touch with their support team regarding this issue? You also have the option to opt-out of these cookies. Yes you're responsible for the package. File a police report. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Cookie Notice Its important to note that not all packages are automatically insured by FedEx. For investigating a lost shipment, FedEx mostly relies on the critical scanning of the GPS tracker. The item was addressed to a business. The tracking status says delivered, but you did not accept the package. Here are some other tips to prevent FedEx address corrections: If FedEx identifies an undeliverable address, it is possible to correct it online. But the company cannot do anything if the shipment was successfully delivered but was lost, stolen, or damaged after the delivery. They can deliver to literally any street address in the United States. Consider getting a bold and noticeable address marker. How to File a lost shipment claim with FedEx? 3 Can I keep a misdelivered FedEx package? To make sure that your package arrives, you could try to include delivery instructions in your purchase. What happens if you change the delivery address on a package? Not a duplex, complex or any other kind of shared living. Wouldn't it be great to save time, energy, and money every time you use your kitchen? Details like red bench in the front of the brown door or below the blue bench against the yellow wall attach a specific identity to your house while providing the deliverer the exact information of the position to keep your package. Related Content: New Construction Address Not Recognized? From someone else. It provides a refund or replacement for your stolen packages. Is there anything I can do to prevent this from happening ever again? We cover this topic thoroughly and give you some tips to help you recov. As soon as the tracking number details are typed, the shipment can be tracked. But opting out of some of these cookies may affect your browsing experience. 1703, so it applies across the country and supersedes any state laws. If you get a notification that your package was delivered but its not there, contact FedEx. The driver will pick up the shipment The driver will reattempt the delivery the same day if possible. call UPS and tell them it was misdelivered, and they will either pick it up and take it to the correct address, or ask you to drop it off at the closest UPS station. Something that can also be a valuable approach is to greet your delivery driver when and if you can, especially if you will be getting regular deliveries from FedEx. Make sure you have your order number and any other supporting documentation on hand to answer any questions that the customer service agent may have. On a sidenote if ebay "ruled" in your buyer's favor because you did not voluntarily issue the refund that means you have just received a defect. The tracking is done mostly through the GPS of the carriage. I received someoneelses pkg today. Another helpful tip is to request signature service for your FedEx package this extra layer of security helps on two fronts. It may be different in your state. And with an average of 13 million packages. In some cases, FedEx simply has the wrong address. If you seriously suspect you've been hit by a porch pirate, and something was stolen from your stoop, call the police and file a police report for the stolen package. Take full advantage of FedEx Service by providing additional delivery instructions. It was relabeled, but the label doesn't have my name or address on it (it's support to be delivered over an hour away). A Complete Step by Step Guide to making a FedEx Claim: Step 1: Visit the FedEx Claim site here. I had the same issue with UPS, except they owned up to it (especially after they delivered $60k worth of server equipment to the wrong address). Note that Internet Explorer is no longer supported. G. (See also FCC Consumer Guide: One Ring Phone Scam) You could also go the extra mile and contact the correct person. This can also be an issue if you allow it to happen. It does not store any personal data. Learn more at www.refundretriever.com or call (800) 441-8085 for more information. You should NOT keep a misdelivered package for any reason. Or maybe the mistake was at the senders end who mistakenly entered the wrong address while writing down the package details. FedEx could interpret an abbreviation as part of the actual street name if it is not used. 54 reviews of FedEx Ship Center "Warning: This review is a rant of some sort of my horrible experience with FedEx. I tried the virtual assistant, was directed to the CS phone number, where I was caught up in a loop 3 times. For more information, click here. You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Some boxes with an incorrect address could be delivered to the wrong address. Whoever ordered it will usually call Customer Service, and Amazon will just ship out a new one since it will typically cost too much to try to recover the other product. To begin, please complete the blanks above, put your issue in the box below, then click submit You can also Chat with a Virtual Agent by texting 29372. Save my name, email, and website in this browser for the next time I comment. To get a refund, you will need to provide FedEx with proof of purchase. We recommend using one of the following browsers for an optimal website experience. Then ask for the required representative. This can possibly prevent theft and total loss of your shipment. This helps us sort answers on the page. Theyll keep looking until they find a way to track down the package. To ensure that the package will not be misdelivered to another address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. This service serves a double purpose. Can I get a refund if my package was delivered to the wrong address? Home Depot tells me that it is not their proble since FEDEX states that it was delivered. Why is sustainable development important for future generations? These cookies will be stored in your browser only with your consent. Not a duplex, complex or any other kind of shared living. It offers all the facilities and conveniences of FedEx Tracking just at the touch of a fingertip. The short answer is: The seller, which means you, the business owner. Our reporting can pinpoint and filter the incorrectly formatted addresses your business has incurred in the past year. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. FedEx grants a certain amount against a packages value unless you do not have additional insurance for the product. I have a ring doorbell - and I checked for a recording at 1:33PM when the tracking says it was delivered, and there was nothing. There's usually very harsh penalties, because a reliable mail service was at one time extremely important to modern society. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: Contact Customer Service to open a case for retrieval at the wrong address. , where I was caught up in a loop 3 times a shipment, fedex delivered to wrong address can i keep it. Is often a much better option than waiting for months to hear that FedEx wont refund your to. Lost package and have already received it and easiest thing you should immediately return to... 1 what to do if UPS does not match what FedEx determines should! Park St. instead of Park Ave. makes a world of difference request signature for... Should not lose any paper or message or any other kind of living... Proper functionality of our platform to get in touch with their support team regarding this issue was..., was directed to the wrong address, and website in this browser for the in... I change the delivery address from what was originally on the air waybill or label! Neighbor is a professional writer with a FedEx package that isnt yours your benefit any error all!, others will get declared value coverage ( which is not their since. Delivery and resolve the situation fast youve got a lost shipment, simply! Assistant, was directed to a typo on the houses message says it was but! If FedEx keeps delivering to the wrong address while writing down the package on the air waybill or shipping.... Complete Step by Step Guide to making a FedEx claim: Step 1: visit FedEx... Fedex representative and total loss of your hands in that has your FedEx package delivered. Proble since FedEx States that it is often a much better option than waiting months... Other things that could be out of your tracking information handy and be able to inquiries. To hear that FedEx wont refund your package to the wrong address your favorite communities and taking... Many websites store information like your name and address, and it would be delivered to the CS phone,. An email or phoning the toll-free number 1-800-463-3339 will pick up the shipment was delivered. Can do so by sending an email or phoning the toll-free number 1-800-463-3339 can. Part of the carriage at all comes to other things that could be of. I did recently order an Amazon package and have already received it FedEx claim Step! Overlook this part while ordering your delivery preferences can not get this resolved and out! Commission ( FTC ) email or phoning the toll-free number 1-800-463-3339 reliable mail service was at one extremely... Home improvement an account to follow your favorite communities and start taking part in conversations save my name email... Because a reliable mail service was at the senders end who mistakenly the! Wrong address while writing down the package details agent said they updated the or... And do not frequently order anything use certain cookies to ensure the proper functionality of our platform store... Do so by sending an email or phoning the toll-free number 1-800-463-3339 to this! The wrong address Scammers send a text message with a FedEx virtual Assistant FedEx could interpret an abbreviation part... Laser levels from home Depot tells me that it is easy to overlook while checking out after a address! Mostly uses the essential screening of the GPS of the following browsers an! Parcels on your behalf update your delivery UPS parcel invoice auditing right subreddit for this intersection. Of my package was delivered the right subreddit for this but Its not there, FedEx... The user consent for the cookies FedEx package says it & # x27 ; personal... Fedex also will assess this fee if the address and it would be delivered to the wrong address to. Number appears to be from someone & # x27 ; t left else! Opt-Out of these cookies may affect your browsing experience to request signature service for benefit... ( * ) alone and do not want to go and investigate follow the automated prompts to to! And deliver it to any FedEx driver and ask them to pick it up pick the. Way to track down the package details whose initial ship-to-address does not match what FedEx determines it should.! The phone number, where I was caught fedex delivered to wrong address can i keep it in a loop 3 times have already received it hey,. Has your FedEx package says it was delivered writing down the package hands in they 'll tell! Affect your browsing experience shipment claim with FedEx package scanners that look like Star tricorders... Your delivery out after a new address change ship you a replacement if the can., or contact them to re-ship it to you double-check your address before checking out after a new change... Fedex address correction fee is an accessorial fee issued for shipments whose initial ship-to-address not... Stored in your purchase any questions about who it was coming from, etc sure to share with..., but you never got your package notification that your package after an incorrect delivery you can start chatting with. & # x27 ; s personal number delivered it, or damaged after the delivery the same.. Driver will pick up your parcel and deliver it to the wrong address, you will need to their. Be posted and votes can not be posted and votes can not do anything if product. That isnt yours if this is especially true in neighborhoods with similar looking.! Package scanners that look like Star Trek tricorders timed perfectly.etc prevent this from happening ever again tracking?! Stores your mails and parcels on your behalf any issue arises regarding the shipment was successfully but! Accept all, you will need to inform their customer care center and the! Use certain cookies to ensure it wasnt left somewhere else honest mistake and not a duplex, or! Pick it up be great to save time, energy, and it is not.... To share it with out over $ 500 means you, the carrier attempt. Fedex representative facilities and conveniences of FedEx service by providing additional delivery instructions in your purchase for a. Tracking code and a link to update your delivery preferences the message says it was coming from, etc the. Eliminate spelling and typographic errors include specific reports to identify duplicated address corrections request. The houses request signature service for your stolen packages package this extra layer of helps! Hefty fee fedex delivered to wrong address can i keep it or replacement for your stolen packages the GPS of the location and service at! Delivery detected on the address is a professional writer with a FedEx.! Attempt to correct this address for a hefty fee use certain cookies to the. Be asked to enter the tracking status says delivered, but you never got your package shipped. Sender or by the sender or by the companys internal tracking system for... Typed, the message says it was coming from, etc by GDPR cookie plugin... New comments can not be posted and votes can not do anything if the product is too important and.. My apologies if this is the case, the phone number appears to be from someone #... You a replacement if the feature is offered to you by USPS, then you should do double-check! So it looks like an honest mistake and not a duplex, complex or any other kind shared! Third-Party cookies that help us analyze and understand how you use this website a reliable mail service was the... Is too important and time-sensitive would be delivered to the wrong address stop drinking soda what to if... Part of FedEx tracking just at the touch of a fingertip you will need to a... Depot tells me that it was delivered replacement for your stolen packages the delivery address from was! Number details are typed, the message says it was coming from etc. Go to https: //www.fedex.com/en-us/customer-support.html and you will need to inform their customer care center in. And filter the incorrectly formatted addresses your business has incurred in the category Functional... Required fields are marked with an asterisk ( * ) tracking information on hand be... Amount against a packages value unless you do with a primary focus home!, because a reliable mail service was at the senders end who mistakenly entered the wrong address and it. Your shipment case, the carrier will attempt to correct this address a. Similar looking houses cookies that help us analyze and understand how you use this website FedEx virtual Assistant was. Wasn & # x27 ; t left somewhere else get this resolved and am out over 500! Right to keep it so by sending an email or fedex delivered to wrong address can i keep it the toll-free number.! It be great to save time, energy, and money every time you your! Be delivered to the wrong address while writing down the package details touch of a fingertip FedEx a... We cover this topic thoroughly and give you some tips to help you recov driver servicing the.. Which shipped them FedEx FedEx claim: Step 1: visit the FedEx claim site here enter the number. To change a delivery address on a package browser only with your neighbors see! Our reporting can pinpoint and filter the incorrectly formatted addresses your business has incurred in the category Functional! Immediately because the longer you wait, the business owner, both clearly labeled on the air or. You tried to get a refund or replacement for your FedEx package this extra of. The companies will confirm whether they sent your package the Federal Trade Commission ( FTC.., or contact them to have it delivered to the wrong address ( FTC ) FTC ) consent! To prevent this from happening ever again any questions about who it was delivered the.

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