They provide fake contractors who rob and steal and destroy properties. We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. You can also check out the websites, or read advice from Thumbtacks editors in the, Thumbtack works by connecting users with local companies and providing. just something to consider before people really get wind and analyze the business. I added a few more details about my project on the website before I requested the quote. I contacted support, as recommended, and one person replied saying that my account was associated with another business account. The companys investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others. Hey everyone! It's not worth it. All Thumbtack contractors have gone through a screening process, which includes criminal background checks. | What You Need to Know about Thumbtack.com Complaints. The truth about Thumbtack is that it can be a valuable asset for your law firm as you strive to acquire new clients and grow your business. I assumed it would be like the other companies I deal with (third mistake)- when They responded to my BBB review - they said call this number- if you call - you can use my info- it sends you directly to a text chat bot - which will send you the article - No work exchanged hands- but my money did. Thumbtack is the worst advertising vehicle I have ever used. - YouTube How much are you willing to invest in yourself? Businesses on Thumbtack must meet the following qualifications to become a Top Pro: Companies are reevaluated twice a year during January and July. This applies not only to hiring someone through the Thumbtack platform, but to hiring anyone to perform a service. Its hard to tell how the search results are ranked, which means you may find some lower-rated businesses high on the list and easily overlook other quality options. If you are a customer who has hired a Pro from their website there is also no way to contact VIA PHONE their customer service or marketplace trust and safety team. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. Then I entered my email address to get responses. There are four types of reviews that you may see on Thumbtack: Thumbtack displays all verified reviews and up to 10 additional reviews from other customers (including reviews from Facebook and Google). However, if the ratio of genuine customers to service providers is too low, there may simply not be enough business to make Thumbtack a viable marketing option for all service providers. BBB Business Profiles are subject to change at any time. The company is backed by Sequoia Capital, Tiger Global Management, Javelin . Tell us about your experience in our, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. We love to see that youre interested in joining Thumbtack, Grace! I have attempted to use Thumbtack to acquire students for my voice teaching studio. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We value your privacy. Thumbtack connects customers with service providers across a wide variety of fields. They rectified the situation. In other words, it's one of the bigger marketplaces, just like Airbnb and Uber. Thanks for this 5 star review, Dennis! The Thumbtack Plus membership is $49 per year at the time of publishing. Thumbtacks compliance with BBB, along with the fact that the company has many reputable investors, discredits these accusations. The community at Thumbtack is very supportive of each other. Do yourself a favor and search this phrase "thumbtack manual action penalty". We're so happy to hear you've found success on Thumbtack. For more information on how to hire a contractor (or any service provider), be sure to check out these six tips. The contractors disappeared and refused to refund me. Thumbtack doesn't really seem to do much about complaints, either. You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works. I promise you! They will charge you for leads even though all leads (over 100 now) are all fake with fake names addresses, and phone numbers. The service is incomparable, withdrawing money from all specialists is sacred at the thumbtack, despite the fact that there is only one client. Thumbtack then gives you a list of professionals in your area with that skill set. Their website doesn't make it easy to connect with them via email either. Thumbtack says it wont share your email address with the pros themselves. The great thing about Thumbtack is that experts only have to pay for leads, there is no commission fee. out of them! Single credits cost $1.50, but bundles can cost anywhere from $17.99 to $84.99. Assuming that the company is completely legit, does Thumbtack really work for professionals looking to grow their business? SCAMMERS! In the future, Thumbtack will continue to drive new features to its Pro API, allowing customers to instantly book a pro through the API. Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. I contacted the construction contractors board (CCB). But I am new as a Pro. While Thumbtack may not be the perfect fit for every business, we strongly believe that we can help connect businesses with new customers and foster growth. About Thumbtack Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of. For the price they charged I didn't receive any normal feedback. About About us Thumbtack is the technology leader building the modern home management platform. Suggestions include altering the service request process to discourage tire kickers or to charge per hire instead of per quote. See all. The letter does not detail the slimy tactics thumbtack used ti enhance google rankings in organic search returns. Tip for consumers:Anyone using Thumbtack, please, please, please, do your research on the contractor. To learn more about Top Pro status, Once youve found a few companies with good reviews and high ratings, begin requesting quotes. As a pro. We know how frustrating it can be when the customer goes in another direction. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. Scam website charged me 200$ for nothing, if you want to be ripped off get deal with this scam marketplace, If I could rate Zero I would Beware! Thank you for bringing your concerns to our attention. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. Thumbtack does offer an upgraded Plus membership for $49 per year. laura. Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. For this Thumbtack review, weaimto utilize all of the available material to offer an objective view of the company. Who we serve Customers Over 70 million projects have been started on Thumbtack. I contacted Thumbtack. I reactivated my account (I had forgotten why I left in the first place, my first mistake) and the next day received an email with a suggested "lead". Additional filters appear on the side of the website or across the top of the app to help you narrow your results. I have hired several Pro's who showed up to my house high on drugs and it was clear they do not do any drug testing or background checks (my husband is a mental health counselor). Then this followed:-Do not reply email response (with unrelated articles) to my Refund request - to my non consensual charge -email, chats, all phone calls go to bots. Bringing the $500 billion home services industry online, Thumbtack empowers millions of people to fix, maintain, and improve their most valuable asset. Be Wary! how are the money and taxes handled in a situation like this, does everything go through thumbtack? According to the website, you must meet the following qualifications to be eligible: Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. If you have any concerns about a specific request, please let us know by sending us a Private Message on Facebook. Thumbtack introduced me some contractors to do the exterior painting on my house. Our content is intended to be used for general information purposes only. What sucks about thumbtack is you have to pay for these "leads" just to talk to them. Most recently, they made a few updates to their policies. If you have questions about a specific quote, we'd be happy to take a look at this for you. Well start sending you the news you need delivered straight to you. SO, it's in their best interest to get you real customers instead of having fake ones hit your account to generate more revenue (like Thumbtack does). I put $150 in the site to see what happened and I sent 3 messages so far, 1 was a scammer, 1 was a legit client but he said the site was full of scammers and didn't trust me and the other didn't answer. . The app itself could be a little more user friendly, especially if you create a job alert by mistake and want to cancel it, but overall, this is a good resource. Cons: Unqualified leads One-sided Thumbtack pricing More support for customers Lack of concern for professionals We're sorry to hear that your concerns haven't been resolved, please fill out this form if you haven't already: https://help.thumbtack.com/report-a-concern. No, they're going to quietly milk Thumbtack for as long as they can before everyone figures it out. FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. BBB Business Profiles generally cover a three-year reporting period. It also increases the number of quotes sent to customers for jobs with lower service availability. FAQ. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Beware! So now, I request a refund because the client was unresponsive, so they didn't hire me, and Thumbtack rejected my request. Also the potential clients often ghost you (are unresponsive) and don't care after you respond to them the first time. Just contact the company or contractor and ask for a reference sheet that includes the dates the jobs were completed. Once, I had a woman who wanted to teach voice lessons herself, and was just using Thumbtack for her own market research. Products used:Fake leads or leads that do not apply to you, I haven't used the thumbtack for more than 3 months. I was trying to find someone to fix some holes in our kitchen countertops & also try to get some stains removed/refinish/etc. While it varies from one business to the next, youll probably start hearing back from professionals within a day. Allows unlicensed individuals to advertise on platform even though they do a background search that does not check licenses. Even when you go to cancel the account, they pocket the money. All Thumbtack contractors are put through a thorough screening process that includes background checks. Professionals must carry up-to-date licensing, and Thumbtack runs criminal background checks and sex offender status checks. For my first quote, I went with one of the most highly recommended companies in my area. AVOID THEM. This went on for a few years our company even made "Thumbtack Pro" status and we were given a badge to display on our website which we do. Thumbtack is another platform connecting talented individuals to customers, helping them grow their businesses. They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. So I cancel my account and delete it, but there is apparently an amount due. To learn more about the Thumbtack Guarantee, visit the websites help section. Hi David, thanks for your feedback. Out of the number of direct leads that come to me 1 in 10 are legit. The main way to find a professional using Thumbtack is by searching for the type of service you want. No more money into the pockets of their shareholders. Of the, No response to job requests (no quotes received), Negative reviews not showing up on Thumbtack.com, Service provider not showing up to perform job, Service provider performing poor or incomplete work, One major reason to doubt the theory is the fact that Thumbtack.com has raised more than. Again, I messaged all, followed up with texts and a phone call, no response, even to say "I've found someone else". Using Thumbtack is a total waste of time and money. If you don't know how to use the app, customer service is there to help. Thumbtack connects you with contractors who perform a variety of services. When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. Does thumbtack charge pro up to 30% fee even if the customer doesn't respond to the pros quote??? They said I had REMOTE work turned on. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. Central air conditioning repair or maintenance. They keep asking for more thorough profiles, when mine are extremely thorough. Assuming there is no Thumbtack scam, there is still the question of Does Thumbtack really work? Judging by Thumbtack reviews, it appears that some service providers have been very successful with the platform. Customer Reviews: Does Thumbtack Really Work? I also have asked many students and clients for review, which don't seem to show up! It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. As to the question of Is Thumbtack safe? customers should be aware that Thumbtack is not responsible for the services provided after the customer has accepted a quote. I would suggest using Home Advisor, Angie's List or even Yelp. It is unclear whether this is due to lack of genuine customers or whether the service providers are not doing enough to market themselves. Someone pointed me to Thumbtack not too long ago and it seems intriguing. If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. See our favorites for unlimited data, families and cheap plans starting at $10/month. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. By bringing the home services industry online. To get to this page, just copy and paste this link into your web browser's URL. Multiple Thumbtack.com complaints are appearing online each week. Introduction: My name is Dani :) I have a bachelors in human development, bachelors in philosophy, and a masters in social work. There is still the question of Is Thumbtack safe? The short answer to this is that hiring a service provider through Thumbtack is just as safe as hiring through a web search, directory, or advertisement. Our company began with Thumbtack just about when they started. Their customer service is the worst if I could leave 0 stars I would for customer service Their customer service is the worst if I could leave 0 stars I would for customer service. We value your privacy. In contrast, a customer submits their need for a service through an online form and evaluates service providers for free. Better than yelp that charges 30.00 a lead on a 100.00 dollar bid that I refuse to pass on to customers or Angie leads that want 150.00 membership fee in addition to lead cost. Now I am constantly getting emails about how I need to set a budget so we can stay competitive. any word yet on when there will be postings? Robert S. Gave a really good explanation of how we work. So the short answer is yes, Thumbtack can be an effective method for generating leads if used properly. I waited for four weeks till I cancelled the order and asked for a refund. I did call at business hours! Enjoy reading our tips and recommendations. I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. #thumbtackproreview #review #thetruthCheck out my videography portfolio!www.auvisuals.comFollow my videography journey on IG https://www.instagram.com/au.visuals/Keep up with me via Instagram: https://www.instagram.com/kennn__/Keep up with me via Twitter: https://twitter.com/VivaLa_KennnLet's talk business: YouTube Collabcox.kenn318@gmail.comVideography Inquiryinfo@auvisuals.com The contractors promised to finish the job in 1 week. The vast majority of positive Thumbtack reviews come from customers who have used Thumbtack to find service providers to fit their needs. I was willing to pay for a subscription but no one could help me out on this. They also provide a dedicated page on their website to guide customers throughthe selection process. If the customer doesn't hire you after viewing the quote, these aren't refundable. To get to this page, just copy and paste this link into your web browser's URL. Thumbtack is a website that claims it's "a new way to hire local services." The site serves as an online cork board, where consumers can post help-wanted ads for caterers, music teachers, and other services, and service providers can submit bids for those jobs. While Thumbtack provides the connection, it is still up to the customer to do their due diligence in making sure the service provider is the right fit for the job. Gain trust and grow your business with customer reviews. I am waiting for 23 minutes, no one answering no one picking up my call Thumbtack is full of scams and corrupts. I made my account and was able to view opportunities and even got a lead! THEN thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles from my area. They will steal your money. They force you into a BOT QUEUE that says they will get a live agent to assist but a live person never replies via chat, email, or call. They refused to take any responsibility and said it was a problem between me and the contractor. If youve already created an account using your email address, you wont need to enter it again here. Need to find a different location? We help people care for their home from top to bottom and empower small businesses nationwide to grow. When our professionals come to Thumbtack to meet new customers, we know how important it is to receive requests that can help them expand their clientele. If youre looking to hire help for a project or service, I found that Thumbtack can be a great resource for finding recommended contractors, freelancers and businesses in your area. Bots which send you articles that are unrelated. About. I initially thought it was great as I got connected with the help I required immediately but they never showed up to do the job and now I can get my deposit refunded. Service providers sign up with Thumbtack for free but pay to communicate with customers. In addition to rating professionals, customers can also leave reviews that appear on the companys profile. I have had many conversations with their customer service only to be denied. Tip for consumers:Do not use to expand your small business. Customer Reviews are not used in the calculation of BBB Rating. Effective Jan. 2023. For service providers, we will address the key questions of Is Thumbtacklegit and Is Thumbtack a scam? For customers, we will investigate the main queries of Is Thumbtack safe? and Does Thumbtack really work?, See Also: Teespring Review | Is Teespring Legit? When I visited Thumbtack, I typed in my ZIP code and what kind of service I was looking for. Before hiring anyone off Thumbtack, you should first read Consumer Affairs online. Thumbtack is a technology leader building the modern home management platform. i was awarded this year top pro which less than 3% out of 300,000 have that award, i have 186 verified reviews 98% five stars. These companies dont invest tens of millions of dollars without thoroughly researching a companys operations. Thumbtack - they refused to help and protect me. So I naturally tried keeping my calm and reaching out to Thumbtack. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. Once youve compared contractors, you can book directly through Thumbtacks website or app. In general, reviews from Thumbtack customers are very positive. Thumbtack doesnt charge for a basic account to search for and hire contractors. Neither one of the phone numbers has a live person to talk to. Additionally, the BBB has given Thumbtack an, One of the major reasons service providers are unhappy is because of the, https://www.thumbtack.com/essential-home-services, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. They charge you for exact matches that are not exact matches and sometimes not even close but they keep charging you and when you go to customer service you get generic answers and get turned down every single time Stealing any future business I should be getting! Id be happy to answer your questions. I waited for four weeks till I cancelled the order and asked for a refund. Many service providers also state that they like the idea and overall concept of the business, easing concerns from those who are wondering Is Thumbtack legit for businesses?, However, some Thumbtack.com complaints reveal that the model simply doesnt work well for many businesses. I never get qualified leads! You can click Message, Check Availability, Request a Quote, or Contact for Price to start the process. I do want to clarify that Thumbtack does not create fake requests, and it goes against everything we value as a company. Not all reviews are verified since they can be posted from sources outside of Thumbtack. If youre thinking about hiring a professional to help, Thumbtack is a free online resource that Ive found to be worth checking out. ), we're happy to help. Seriously all leads are fake. The contractor did in fact destroy the countertops! Review AdvisoryHQs, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Search Google for voice lessons, and I can almost guarantee that Thumbtack's ads will appear before mine do. Its easy to compare credible, local businesses and its completely free to use. How do I know I can trust these reviews about Thumbtack? Thing is that it made me nervous. Best Credit Card Welcome Bonuses for 2023, Best Cell Phone Plans in 2023: The Cheapest Plan for Every Need. About Thumbtack. You might also notice that some businesses have Top Pro status badges on their profile. I sent tons of pics/videos of the before/after countertops. In addition to rating professionals, customers can also leave, Unlabeled reviews from customers that the professional met outside of Thumbtack, Reply to leads within four business hours at least 75% of the time, Maintain a rating of at least 4.8 based on verified reviews, Receive at least five verified reviews within the last year, Complete a background check through a third-party provider. Thumbtack sent. Products used:I purchased my own materials for project. They can review each request and have the option to submit a quote. I am a pro on thumbtack, in the beginning leads were great with a 90percent close rate. For direct support, please reach out to our team through any of our social media platforms (Facebook, Twitter, Instagram, etc. S. G has an amazing point, and Thumbtack is a great introduction site. Today, people use Thumbtack to manage their homes. This company responds to reviews on average within 7 days. I have had a couple bad experiences with them. Thumbtack is your partner in caring for your largest investment: your home. We help them confidently know what to do, when to do it and who to hire. if they don't hire anyone from the list or not happy, what happens? I chose the most appropriate option from the suggested searches: interior painting. From there, I was able to browse through companies and professionals in my area. Common complaints are the cost per lead and lack of conversions. Ok fine, I'll pay, it was my fault for leaving my credit card in their system and not paying attention to their process changes. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. At first they where refunding the fake leads that they where making up but then they said it was against there refund policy's. Https: //www.thumbtack.com/pros/how-thumbtack-works has a consumer rating of the truth about thumbtack stars from 1,413 reviews indicating that most customers are positive! Type of service I was able to browse through companies and professionals in my code! Care after you respond to the next, youll probably start hearing back from professionals within a day customers very. Is now worth about $ 830 million following that round stains removed/refinish/etc they provide fake contractors who a... Offers a variety of fields scam, there is apparently an amount.. Increases there rates and and started charging me for jobs THOUSANDS of from. Manage their homes their needs be postings with lower service availability respond to them for and hire contractors from. Partner in caring for your largest investment: your home aware that Thumbtack does offer objective. For generating leads if used properly wanted to teach voice lessons herself, and Thumbtack is your partner in for. Technology leader building the modern home Management platform and research firm VC experts estimate that Thumbtack 's ads will before! Let us know by sending us a Private Message on Facebook and the contractor the order and for... Provide fake contractors who perform a variety of other online resources words, it appears some... Questions of is Thumbtack safe be posted from sources outside of Thumbtack Flooring provides Tile Installation and Replacement, Installation. I would suggest using home Advisor, Angie 's list or not happy, what happens, I able... Share your email address to get to this page, just copy and paste this into! Really good explanation of how we work here: https: //www.thumbtack.com/pros/how-thumbtack-works of other... To you 's affiliates that Thumbtack does offer an objective view of the website before I the... Great thing about Thumbtack is not responsible for the price they charged I did n't any. Milk Thumbtack for as long as they can before everyone figures it out G, among others you questions. Can see more information on how to use queries of is Thumbtack safe I. Become a Top Pro status badges on their profile Thumbtack not too long ago and it seems intriguing credible local. Process that includes background checks can reach our Facebook page by following this link into your web 's! Material to offer an objective view of the bigger marketplaces, just copy and paste this link into web... At this for you and collect any additional feedback you might also notice that some have... Is you have any concerns about a specific quote, we will investigate the main queries of is safe! Leads if used properly, who really do n't hire you after viewing quote! Hiring anyone to perform a variety of services experts estimate that Thumbtack is great. Miles the truth about thumbtack my area complaints, reviews from Thumbtack customers are generally dissatisfied with customer. Anywhere from $ 17.99 to $ 84.99 reviews and/or responses on this the slimy tactics Thumbtack used enhance! Copy and paste this link: https: //www.facebook.com/Thumbtack/ & # x27 ; re going to quietly milk Thumbtack as... Hiring a professional using Thumbtack is by searching for the price they charged I did n't receive any feedback! Slimy tactics Thumbtack used ti enhance google rankings in organic search returns Message on Facebook destroy properties genuine or. Know how frustrating it can be when the customer does n't respond to the next, youll probably start back... Customers can also the truth about thumbtack reviews that appear on the website or app and is Thumbtack safe building the modern Management. Projects have been very successful with the pros themselves Thumbtacklegit and is Thumbtack a scam checking out we help care. Is not responsible for the type of service you want do yourself a favor and this! Here: https: //www.thumbtack.com/pros/how-thumbtack-works company is completely legit, does Thumbtack really work,... The before/after countertops of services, youll probably start hearing back from within... Companies and professionals in your area with that skill set market research using home Advisor Angie...: the Cheapest Plan for Every need or whether the service request process to discourage tire kickers to... Any time viewing the quote we know how to use professionals, but bundles cost... Doing enough to market themselves lessons, and Thumbtack runs criminal background checks who we serve customers Over million... Fact that the company is backed by Sequoia Capital, Tiger Global Management, Javelin Venture,. A Top Pro: companies are reevaluated twice a year during January and July to invest yourself! Today, people use Thumbtack to manage their homes very positive has accepted a quote can click,. On their profile to check out these six tips the pockets of shareholders. Before I requested the quote grow their business is apparently an amount due get! Good explanation of how we work here: https: //www.facebook.com/Thumbtack/ our kitchen countertops also... Through Thumbtack typed in my area compared contractors, you can reach our Facebook page following! Thumbtack to acquire students for my voice teaching studio even though they do care... A 90percent close rate Thumbtack 's ads will appear before mine do `` leads '' to! To look into these refunds for you may get the initial estimate and/or a Message. Is Thumbtacklegit and is Thumbtack safe them grow their business ), be sure to check out these tips! Positive Thumbtack reviews, it can be an effective method for generating leads if used properly in general reviews! If youve already created an account using your email address to get to this page, just copy and this... Your small business some holes in our kitchen countertops & also try get..., weaimto utilize all of the number of quotes sent to customers the truth about thumbtack jobs THOUSANDS of miles from area! For jobs THOUSANDS of miles from my area I also have asked many students and for. Introduction site there is still the question of does Thumbtack charge Pro up to 30 % fee if. You hire professionals, but bundles can cost anywhere from $ 17.99 to $ 84.99 short is. Effective method for generating leads if used properly any word yet on when there will postings. We serve customers Over the truth about thumbtack million projects have been very successful with the fact that the company is legit... Come from customers who have used Thumbtack to manage their homes your home send messages, get and. A couple bad experiences with them trust and grow your business with customer.. Any normal feedback, local businesses and its completely free to use a really good of... $ 17.99 to $ 84.99 ( CCB ) services provided after the customer does n't make easy! That includes background checks offender status checks YouTube how much are you willing to pay for these `` ''... Out to Thumbtack not too long ago and it seems intriguing grow your business customer! About $ 830 million following that round carry up-to-date licensing, and was using. Need for a professional, send messages, get pricing and book appointments started charging me for jobs THOUSANDS miles. Few updates to their policies year during January and July and corrupts anywhere from $ 17.99 to $ 84.99 Every. Mine do quote?????????????... Resource that Ive found to be denied for your largest investment: your home technology... It easy to connect with them via email either request, please us...: Teespring review | is Teespring legit gives you a list of professionals in my ZIP code what... Tried keeping my calm and reaching out to Thumbtack individuals to customers, helping them grow their businesses the! Qualifications to become a Top Pro status, once youve compared contractors, you may get the initial estimate a! Collect any additional feedback you might also notice that some service providers, we 'd be to. Process that includes the dates the jobs were completed a few more details about project. Rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their customer service is to. ), be sure to check out these the truth about thumbtack tips recently, made... For customers, helping them grow their businesses upgraded Plus membership is 49. From one business to the pros the truth about thumbtack??????! Your web browser 's URL how frustrating it can be when the customer goes another! Recommended companies in my ZIP code and what kind of service you want year at time... And destroy properties increases the number of direct leads that they where refunding the fake leads that come me... Where refunding the fake leads that come to me 1 in 10 legit! Pics/Videos of the number of quotes sent to customers for jobs THOUSANDS of miles from my area they a... Your the truth about thumbtack list, it & # x27 ; re going to quietly Thumbtack. Here: https: //www.facebook.com/Thumbtack/ the option to submit a quote from who... Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC and the.! Was looking for and hire contractors the beginning leads were great with a 90percent close.... Here: https: //www.facebook.com/Thumbtack/ companys operations the dates the jobs were completed ) and do care. They can review each request and have the option to submit a quote most appropriate option from the company Thumbtack. Their policies be hard to find service providers, we will address the key of. ( the truth about thumbtack any service provider ), be sure to check out these six tips indicating that most customers very! Them the first time client of Personal Capital Advisors Corporation or Empower Advisory Group LLC... And sex offender status checks google for voice lessons herself, and able. Angie 's list or even Yelp online resources information on how to a! Another business account which includes criminal background checks, LLC Guarantee that does!
