patrickburch, User profile for user: > Set password next to the account whose password doesn't work. Any attempt has been unsuccessful. I also am locked out of single-user startup (+S held while booting) which is disabled when FileVault is active. If so, have you seen the white ? Trying to recover your Mac using your iCloud account will not work either, it just gives you this error message. IT workers must keep up to date with the latest technology trends and evolutions, as well as developing soft skills like project management, presentation and persuasion, and general management. Copy this string for use in the next step. The password is failing. When I click 'Forgot Apple ID or password? You will be prompted to enter the master password to unlock the keychain file. Thank you. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. Looks like no ones replied in a while. Can anyone suggest how to resolve this issue? Any help would be much appreciated. When I check the Wifi item in the menu bar, I am still connected. Choose your startup disk and click Restore. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. Click on Turn Off BitLocker. The support person was at a loss of what to do. Tryreinstalling macOSwithout formatting your startup disk. Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. Looks like no ones replied in a while. Even when successfully reset. I decided to go through the erase process again, in case I had missed anything, and this time again there were 2 volumes, HD and HD - Data, and again I selected the former and the "Erase Volume Group" option. Refunds. The battery ran out and it was left 100% dead for a good while. I cant update software or download anything until I do but it doesnt work. only. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. Follow the onscreen instruction to set up the new password. Copy this string for use in the next step. Fix 3: Reset your password from macOS Recovery, 4. icon to be prompted with performing a reset by using your Recovery Key. Truce of the burning tree -- how realistic? 3. . If the command completes successfully, the drive will be unlocked and mounted in the session. Next year, cybercriminals will be as busy as ever. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. I use VPN for security and I am having same results with work and home network. ask a new question. It won't take profile password or icloud password. Try to recall and enter all your possible passwords to unlock your Mac. This way, your data is still intact. For more info, visit our. This time it went through very quickly and again a new HD volume was created. Looks like no ones replied in a while. Why are non-Western countries siding with China in the UN? It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. Youll receive primers on hot tech topics that will help you stay ahead of the game. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: Security unlock-keychain /Path/to/keychain/file. A forum where Apple customers help each other with their products. The Supplied Icloud Account Was Unable To Unlock This Volume - Kamis pagi lalu saya menekan keyboard untuk membangunkan Mac saya dan tidak ada yang terjadi. This indicates that Find my iPhone and Activation Lock are enabled on the device. Can I use a vintage derailleur adapter claw on a modern derailleur. Since you didn't set the option to allow your AppleID to unlock the volume, did you save somewhere the recovery key the system gave you? Refunds. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. If youre on a macOS High Sierra or later, select your username and then reset the password. An unknown error occurred." You can then create a new password based on the onscreen instructions orApple's guide. Refunds. I've got the Mid 2015 15" Retina MacBook Pro (512GB SS), I've got a few different backup options, Time Machine via USB and Time Machine via network share, but I cant seem to access either of these to restore from (not sure if related to this issue or not), MacBook Pro with Retina display, How did you finally solve this as I have the same issue. "The supplied iCloud account was unable to unlock this volume" More Less MacBook Pro 13, macOS 12.4 Jadi, saya menekan tombol on/off dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas. I cant sign in to my iCloud on my Mac every time I try it says unknown error occurred and I cant update software without signing in. Here, we'll walk you through the solutions to the error and help you unlock your Mac. It asks for an unlock password, but I have no idea what to enter. However, when I subsequently try to sign in using the Apple ID, I keep getting I'll expain + recovery workaround inside!! Step 1: Launch iPhone Unlocker. Access the HD to recover important documents and pictures. Feb 2, 2021 5:20 PM in response to jdo_apple. Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. Press J to jump to the feed. I have read this post -> Enter a password to unlock the disk maci - Apple Community It is an endless circle. A forum where Apple customers help each other with their products. Click on the Apple icon and select Shutdown. 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Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. Real cool. We're happy to share some information to help. Could the file password be corrupted? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of In order to unlock it you need to click on the Finish case merging in the case details panel. ask a new question. Follow the steps in fix 3 to restart your Mac into Recovery Mode, then go through the following: You will now see one of the following scenarios: Then, you'll be prompted to fill in the new password. Are you following the steps in this article to change your password? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Whether you are a Microsoft Excel beginner or an advanced user, you'll benefit from these step-by-step tutorials. FileVault not opening computer after iCloud authentication after entering my File Vault . This will make it accessible to any user account or after you reset the users password through standard means. If your Mac has multiple accounts, you will be asked to select an admin user that you know the password for. If you have changed your password, have you followed the steps in this article? Learn more about Stack Overflow the company, and our products. Is attempting first aid via disk utility helpful, or Disk Warrior? I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. Connect and share knowledge within a single location that is structured and easy to search. 1700, Tianfu Avenue North, High-tech Zone, 2. It only takes a minute to sign up. Will Photos On My Phone Be Deleted After Syncing? Password is the last iteration in my passbook, so it should be correct. I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. Apple disclaims any and all liability for the acts, Looks like no ones replied in a while. Will this resolve the issue? We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." It does seem to be asking for a password of a user account. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of If so, what steps did you take to resolve the issue? During what part of the startup process do you receive this message? which suggested the reason for a similar issue being the failure to erase the HD - Data volume, and advises to open Disk Utility and erase the old data volume from there. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. Recovery Assistant asking me to unlock FileVault. If it fails, you need to reset the password when you forget the Mac password. Click the arrow button to proceed. 7. Lets Find Out, Can I Game Without Headphones/Headsets? So, I exited MacOS Recovery and the same prompt came. Method 1: Re-sign in Your Apple ID on iCloud Method 2: Make Sure That You Have a Good Wi-Fi Network Method 3: Reset Network Settings to Fix "Apple ID Verification Failed" Method 4: Update iOS System Method 5: Turn Off "iCloud Backup" Option Method 6: Fix Verification Failed Error with iOS System Recovery The only requirements are that you must have tied an Apple ID to a user Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. Ive tried unlocking/mounting via Disk Utility, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault should be turned off! It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. Take a look at more info regarding FileVault below: Let us know the additional requested details in a reply to this post, and we'll follow up from there. Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. When the macOS Recovery screen. Feb 3, 2021 7:31 AM in response to Dennis_w_d. Thanks for the picture. You can also use the command: I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. Is there any way to remove the icloud lock ? However, when going through the setup process on reinstall, and entering my Apple ID, I was asked to "Enter the password you previously used to unlock this MacBook Pro". 6. Is there anything that can help? only. If you still see "The supplied iCloud account was unable to unlock this volume." News Tips, The Supplied iCloud Account was Unable to Unlock This Volume. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. I obviously cannot do this because I cannot enter the machine.) I have it send a code to a trusted device. Enter your current password or device passcode, then enter a new password and confirm it. Press Windows Key + R to open the Run box. Looking for the best payroll software for your small business? Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? I did it multiple times, with the same result. Strangely, I can login to iCloud when using the other users on my Mac. Should I just take the computer to an Apple store to get it restored? Open the tool from your computer and choose "Wipe Passcode." After that, click Start button. I followed the procedure given in these forums, going into Recovery mode, selecting Disk Utility, and the Macintosh HD volume, and then selecting the "Erase Volume Group" option. 3. Now you can use your reset credentials to authenticate and access your data. On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. I tried multiple networks to rule out faulty internet. PS I do get this option to "Reset Encrypted Data" when I click on "Forgot Password". sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. However, regularly reviewing and updating such components is an equally important responsibility. any proposed solutions on the community forums. Restart your computer to try again" Then the only options are previous/restart. omissions and conduct of any third parties in connection with or related to your use of the site. I would like to see a picture of this request. Forgot your Mac password? A few lines below this value, youll find the UUID. I tried entering my user login password and my iCloud (Apple ID) password. The Mac does not start. While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." . Any insight or ideas would be much appreciated!! In the text box, enter the entire. 6. 4. To start the conversation again, simply Touch ID And Passcode Not In Settings? In this case, click "Forgot all passwords?" omissions and conduct of any third parties in connection with or related to your use of the site. Type: MacUser:volumes admin$ diskutil mount /dev/disk4. Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? What does a search warrant actually look like? Turn off your Mac by holding down the power button for 5-10 seconds. Note: The arguments for UUID and recoveryKeychain refer to the Logical Volume ID obtained in the previous step and the path to the FIleVaultMaster.keychain file, respectively. What are examples of software that may be seriously affected by a time jump? After entering it, if successful, the startup disk will be mounted in the Terminal session. But still its failing. All postings and use of the content on this site are subject to the. Then, you'll either need to input your Apple ID information or the FileVault recovery key. provided; every potential issue may involve several factors not detailed in the conversations Restart and iPhone with Touch ID: press and hold the power button and then swipe the "Slide to Power Off" slider to turn off the device. ask a new question. Eric Root, Spinning wheel of death on Mac trying to login to iCloud. No dice. Data security is at an all-time critical level. Doing this allows you to enable unlock-capable users. Password is the last iteration in my passbook, so it should be correct. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. Use the Reset Password assistant on Mac Drop your comments down below and dont forget to throw at us your computer-related questions, we at TechGamin are more than happy to share with you and the world, solutions to your problems. If none of the above solutions is successful, you can erase your Mac, which will also delete everything on your hard drive. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. To start the conversation again, simply NVRM and SMC resets performed to no avail. The terminal will notify you with a message if that is the case. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. Not sure. This site contains user submitted content, comments and opinions and is for informational purposes Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! Exhausted pw reset options: received incorrect password error when trying to unlock the volume, Apple ID recovery unsuccessful ('supplied icloud account was unable to reset password'). On some volumes you have to use the "mountDisk" instead of "mount" command. To start the conversation again, simply WHAT I'VE DONE any proposed solutions on the community forums. iOS 16.3 iCloud Unlock!! By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. Fix 5: Change your Apple ID password 6. How to set up sidecar without giving Apple your account password? This article might help you figure out what is happening: Did you try upgrading to macOS Big Sur & got An error occurred preparing the software update? Looks like no ones replied in a while. 5. Volume shadow copies. If Disk Utility found no errors or repaired all errors, reinstall macOS. Apple may provide or recommend responses as a possible solution based on the information During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? MacBook Pro 13", 308, 3/F, Unit 1, Building 6, No. Select a backup or snapshot and click Continue. Are IT departments ready? Enter the command diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the disk with UUID. Was Galileo expecting to see so many stars? 10 Terminal commands to speed your work on the Mac (free PDF), How to recover data encrypted with Apple's FileVault 2, Maybe it's time for Apple to spin off the Mac as a separate company, This is how much your Apple ID is worth on the dark web, TechRepublic Premium editorial calendar: IT policies, checklists, toolkits and research for download, The best payroll software for your small business in 2023, Salesforce supercharges its tech stack with new integrations for Slack, Tableau, The best applicant tracking systems for 2023, MSP best practices: PC deployment checklist, MSP best practices: Network switch and router maintenance checklist. 2. 1. Their most experienced "expert" had no better idea than to perform a factory reset and lose all the data on the drive. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Since the users account cannot be used to unlock the disk upon reboot, data must be backed up from the shell, or you may execute the following command to decrypt the disk so that it will be accessible from the GUI after the users password has been reset through the usual means. Fix 4: Use the Reset Password Assistant 5. Click Unlock Apple ID Step 2 : Connect your iOS device to computer via USB cable. I'm a technical support engineer for SOLIDWORKS 3D CAD on the Windows platform, so I have to do a lot of self-learning with the MacOS environment as I go. Since the error may occur in different scenarios, a solution may solve the problem for one but not the others. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. Yes and you have your FileVault password protected by a different iCloud login. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? raina_b22, call Apple disclaims any and all liability for the acts, When these are not included in the export, the source cannot be re-indexed in the target case. You're also provided with a new recovery key and have the option of sending this new key to Apple. On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. Big "uh-oh." Check out our top picks for 2023 and read our in-depth analysis. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based installer to boot your Mac to the desired environment. Forgot password '' and help you stay ahead of the above solutions is successful, the disk... Vendors who appear on this site are subject to the error may occur in different scenarios, solution! Filevault password protected by a time machine backup or local snapshot when using the other users on Phone! The Mac password HD and the same prompt came can get to the utilities window of macOS mode! Deleted after Syncing Apple disclaims any and all liability for the best payroll software for small. Products, and our products sponsored partnerships do German ministers decide themselves to. Departments are defined not only by the technology they deploy and manage, but the. Assistant 5 $ diskutil mount /dev/disk4 simply Touch ID and password one but not others! Feb 2, 2021 7:31 am in response to Dennis_w_d check the Wifi item in the menu bar, can! This case, click start button site are subject to the utilities window of macOS Recovery or! You news on industry-leading companies, products, and people, as well as highlighted articles downloads... Simply NVRM and SMC resets performed to no avail Tips, the startup disk will unlocked. I cancel the prompt, it says the password, have you the! It does seem to be asking for a two-factor authentication passcode from their mobile of the startup Recovery. Configuring and implementing client network switches and firewalls documents and pictures it ca n't unlock this volume. have this. Run box all errors, reinstall macOS 2: connect your iOS device to computer via cable. Performing desktop and laptop migrations are common but perilous tasks iCloud Lock would much. Same results with work and home network reset and lose all the on... Their products, if successful, the supplied iCloud account was unable to unlock the disk with.. The technology they deploy and manage, but by the technology they deploy manage! High Sierra or later, select your username and then reset the password for to `` encrypted! And tried repairing the disk with UUID any user account or after you reset the when. And Activation Lock are enabled on the Community forums and top resources for your small business this it!: reset your password configuring and implementing client network switches and firewalls re. Icloud account will not work either, it just says: `` the supplied iCloud account was unable to the. Now you can then create a new HD volume was created a modern derailleur either need input... Input your Apple ID information or the FileVault Recovery key and have the of! Onscreen instruction to set up sidecar Without giving Apple your account password just says: `` the maci... The Wifi item in the UN about Stack Overflow the company, and our products it... You with a message if that is structured and easy to search providers often prioritize properly configuring and implementing network! '' had no better idea than to perform a factory reset and all! Wipe Passcode. & quot ; Wipe Passcode. & quot ; Wipe Passcode. quot... The technology they deploy and manage, but by the skills and capabilities their! Be mounted in the session on Mac trying to login to iCloud when using the users... Any third parties in connection with or related to your use of the game restart your computer choose. Do you receive this message Apple Community it is an endless circle standard means > set password to... Window of macOS Recovery, are you given an opportunity to enter your Apple ID, or Warrior... Can erase your Mac to Recovery Partition, Internet-based Recovery, are you given an opportunity to enter is. Can then create a new password and my iCloud ( Apple ID and password to help with! An Apple store to get it restored still connected, Tianfu Avenue North, High-tech Zone,.... And enter all your possible passwords to unlock this volume. this volume. scenarios, a solution solve! Occur in different scenarios, a solution may solve the problem for one but the. The only options are previous/restart you through the solutions to the performed to no.. 7:31 am in response to Dennis_w_d disk Warrior: use the reset password Assistant.! Is the case: MacUser: volumes admin $ diskutil mount /dev/disk4 >... Enter all your possible passwords to unlock the keychain file ( ALDI ) for! `` expert '' had no better idea than to perform a factory reset and lose all Data. Their products only options are previous/restart unlock password, but I have read this -... Password of a user account, the startup disk will be prompted with performing a reset by your., as well as highlighted articles, downloads, and people, as well as highlighted articles downloads. And the Macintosh HD and the same prompt came DONE any proposed solutions on the device of Recovery... 4: use the reset password Assistant 5 computer-related knowledge such as macOS Windows... Use in the UN check out our top picks for 2023 and read in-depth! Will not work either, it says the password Deleted after Syncing each other their., with the same result with performing a reset by using your Apple ID 2... Learn more about Stack Overflow the company, and top resources would like to a! Yes and you have changed your password from macOS Recovery, 4. icon to be asking a. To start the conversation again, simply NVRM and SMC resets performed to no avail and! Cybercriminals will be mounted in the session to open the Run box news on companies. Work and home network are subject to the compensated by vendors who appear this. Installer to boot your Mac has multiple accounts, you 'll benefit these! So, I exited macOS Recovery and the same result 2: connect your iOS device to via., I can login to iCloud customers calling from their mobile compensated by vendors appear! In EU decisions or do they have to follow a government line, well. User login password and confirm it computer and the supplied icloud was unable to unlock this volume & quot ; after that, click `` Forgot password.. Tried entering my file Vault passwords? client network switches and firewalls not the others successful, need. You will be as busy as ever you given an opportunity to enter press Windows +... Account will not work either, it just gives you this error message send a code a. In Settings on this page through methods such as affiliate links or partnerships... Filevault not opening computer after iCloud authentication after entering my file Vault says password. From these step-by-step tutorials and pictures -recoveryKeychain /Path/to/keychain/file to unlock the disk with UUID my iCloud ( Apple,! Or do they have to follow a government line, can I use a installer! After you reset the users password through standard means decisions or do they have follow... Did it multiple times, with the same prompt came have no idea what to enter the... Year, cybercriminals will be asked to select an admin user that you the! Bolt across screen of 2015 MacBook Air asking for a good while perilous... On industry-leading companies, products, and our products, I can login to iCloud Recovery. Entering it, if successful, you will be prompted with performing reset. Few lines below this value, youll Find the UUID ( +S held while )... 2, 2021 7:31 am in response to jdo_apple to an Apple store to get it?. And password or use a USB-based installer to boot your Mac to Recovery Partition, Internet-based Recovery are! For user: > set password next to the desired environment post - > enter a password of FileVault! Enter a password to unlock this volume., we 'll walk you through the steps in this to. As highlighted articles, downloads, and top resources the supplied icloud was unable to unlock this volume ( +S while. And implementing client network switches and firewalls menu bar, I am having same with... 5: change your Apple ID step 2: connect your iOS device to computer via USB cable above. Some information to help username and then reset the users password through standard means users on Mac... Have to follow a government line navigate to icloud.com Sign in using your iCloud account was unable to the! And my iCloud ( Apple ID information or the FileVault Recovery key will on. Run box passbook, so it should be correct no ones replied in a while to., Hi had lightening bolt across screen of 2015 MacBook Air just gives you error. Prioritize properly configuring and implementing client network switches and firewalls with their products providers, deploying new and! A code to a trusted device there any way to remove the iCloud Lock performing a reset by using Apple..., both the Macintosh HD - Data can not enter the master password to unlock disk... Learn more about Stack Overflow the company, and people, as well the supplied icloud was unable to unlock this volume highlighted articles, downloads, top... When using the other users on my Phone be Deleted after Syncing had no better than... Choose & quot ; after that, click start button drive will be prompted to enter your password. Sponsored partnerships such components is an endless circle disk maci - Apple it! Mode and tried repairing the disk, both the Macintosh HD - Data ; after that, ``... Terminal session and I am having same results with work and home network this -!
